Kaizen - Riverside East
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I was please with the prompt service I recieved from your helpful employee!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work!!!!!
Customer Service - 5.0/5.0 -
The best customer service I have received in a long period if time!!!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for doing a good job on the repairs on my civic, and also taking your and not rushing, the wait was worth it. Good job :)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Carly was very helpful and very customer service oriented during this process!
My Experience - 5.0/5.0 -
Great great great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From begiining to end, everyone was pleasnt and efficient and the repairs were timely.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you so much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
verry happy with your business
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will refer Hamblins and Carley to everyone
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You are very fortunate to have Ms Carly Cooper as a member of your staff. She's knowledgeable, professional and her friendly disposition was well beyond my expectations. Also wanted to complement your receptionist, Carie. She was friendly and helpful both in person and during various telephone conversations. I plan on sharing my positive experience with all my associates and family members...
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for the excellent customer service, and Alex G. for all the help that you have provided, it made a stress free experience and I would come back again, if needed. Helen Shim
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service & quality work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
George Ruiz provided excellent customer service!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I left a list of things to be done and several were not completed until i arrived to pick up the car. I pointed out the items that still needed done and had to wait for them to be completed. Not sure why when I was rather specific when I dropped it off. Once completed, I was satisfied at about 87%.
Likely to Recommend - 5.0/5.0 -
I'm not very familiar with body shops, so went to Hamblins on recommendation from a friend. I will "pay it forward" and recommend to anyone I know needing work done.
Repair Quality - 5.0/5.0 -
Everyone was efficient an d polite. The work was completed as promised and the workmanship is excellent. Thanks!