Kaizen - Riverside East
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Fast service
Customer Service - 5.0/5.0 -
I was very satisfied with the service I really appreciate it
Returned Clean
My Experience - 5.0/5.0 -
The team was very friendly and very prompt and thorough and I appreciate that. Also, the repair that was done was awesome.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We really appreciated that they kept us informed on what was going on with search for the hard to find left rear quarter panel. Everyone was nice, helpful and Angel was easy to contact and she promptly returned calls.
Customer Service - 5.0/5.0 -
See previous comments.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Fantastic!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have Already mentioned it to a few friends just because i was so happy about their service.
Repair Quality - 5.0/5.0 -
awesome!
Customer Service - 5.0/5.0 -
Very profesional, outstanding
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I LOVE KAIZEN
Customer Service - 5.0/5.0 -
AMAZING
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The individual helping me was amazing!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks like nothing ever happened. Very happy with the repairs after I was rear ended. Thank you!
Customer Service - 5.0/5.0 -
They were friendly and worked with me to let me pick up my car early before opening so I could get to work on time. Greatly appreciated.
Returned Clean
My Experience - 0.0/5.0 -
They did not finish it good
Likely to Recommend - 1.5/5.0
Repair Quality - 0.5/5.0 -
Thay used damage parts and thay did not do good polish on
Customer Service - 0.5/5.0 -
I whait for long time
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Awesome people
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I truly just love the team and the way they took care of me. Great customer service! Highly recommend!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’m telling all the guys at work
Repair Quality - 5.0/5.0 -
Great Service, great communication, very helpful with fixing up little things and a great job with repairing big things. .
Customer Service - 5.0/5.0 -
Great communication
Returned Clean
Likely to Recommend - 5.0/5.0 -
They would love the excellent service!
Repair Quality - 5.0/5.0 -
A 10 and above
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
Likely to Recommend - 5.0/5.0 -
Well done job
Repair Quality - 5.0/5.0 -
EXCELLENT Customer Service
Customer Service - 5.0/5.0 -
Customer service Rep, ANGEL was Kind, Considerate, Understanding , Respectful and Supportive She deserves a BONUS !!!!!
Returned Clean
My Experience - 5.0/5.0 -
The staff was completely professional and did a great job I would like to single out and thank angel she did great at letting me know exactly what was wrong and what needed to be done she was very professional and she is awesome at her job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Great place and great people. I’m almost completely satisfied. 3 weeks to complete is a little too long to be without my vehicle. However, I would definitely recommend and come back.
Returned Clean
My Experience - 5.0/5.0 -
The whole team were professional and courteous and we thank you for prioritizing our vehicle as we are leaving California and just a very special thank you to Vanesa at the front desk she's a Star...