Kaizen - Riverside East

5.0 (2,549reviews)
99%
7840 Indiana Ave,  Riverside,  CA  92504

In operation 16 years.

Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
GM
I-Car
Infiniti
Jeep
Kia
Nissan
Nissan GTR
Ram

Reviews (2,549)

My Experience

The service and efficiency was excellent!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I thank George for going the extra mile and the detail young man that did some wonderful finishing touches. Thank you.

My Experience

Good people,good service!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Very, very likely.

Repair Quality

Very satisfied. The vehicle looks great.

Customer Service

This should be a 10+. Carly and Alex in particular were outstanding.

Returned Clean

My Experience

We always appreciate the expertise and respect to detail that your staff does. Please pass that on to your entire staff.

My Experience

Everyone was very nice and helpful. I really like the Tex alerts i received while my car was being repaired. I was really happy with the results.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Carlee who attended me was great, customer service was outstanding! I will definitely recommend and definity return for future repairs if needed. Thank you so much

Likely to Recommend

Repair Quality

Carlene awesome

Customer Service

Returned Clean

Likely to Recommend

My CDs. ;-/

Repair Quality

There was no actual repair since my vehicle was deemed a total loss.

Customer Service

There was no actual repair since my vehicle was deemed a total loss.

Returned Clean

Likely to Recommend

Not sure. They did a great job but the turnover took so long

Repair Quality

They did a great job. But they did take a lot longer than the estimate time

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job looks like new

Customer Service

Carlee was the sweetest she gave her undivided attention to my needs definity will recommend

Returned Clean

Likely to Recommend

Repair Quality

Are the best that I know of

Customer Service

The best

Returned Clean

My Experience

Excellent quality work. Courteous staff. We appreciate the car was hand washed and not machine washed. Lexus of Riverside recommend Hamblins to me. I would recommend Hamblins too.

Likely to Recommend

Repair Quality

Everything was very satisfied.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thanks for your friendly and professional way of doing business.