Kaizen - Riverside East
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Absolutely yes
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Our experience with Kaizen was great from start to finish. The team there is very professional, polite and easy going. I mainly dealt with Angel, she was absolutely the best. Thank you for doing such a great job on our repairs. Our truck looks great!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Angel made the process as smooth as possible and the turn around time was fairly quick. All of the updates were appreciated and I would definitely come back for any auto repairs. Thank you !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Helpful and kept me updated on repairs and timelines
Returned Clean
Likely to Recommend - 5.0/5.0 -
Based on my experience- definitely.
Repair Quality - 5.0/5.0 -
Angel and Vanessa were very helpful in resolving my issues with the damage to my truck. Explained options and how to work things through insurance if needed. Excellent service and very friendly.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The whole staff was great to work with. They kept you updated all along the way. Very good shop.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff was very polite and clear. They kept me up-to-date with medication between Kaizen and the insurance company. The repairs took longer than expected, but the work was excellent.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service and communication from the beginning. I was kept updated with status. I have been using this place for years and refer our family and friends
Likely to Recommend - 5.0/5.0 -
Friends and neighbors
Repair Quality - 5.0/5.0 -
The best team and best job. We have been going there many times and love their work. Will refer our friends and neighbors. Thanks
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They got it done so fast
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
You are all the best!!
Returned Clean
Likely to Recommend - 0.5/5.0 -
See previous comments.
Repair Quality - 3.0/5.0 -
Repairs turned out fine. I was disappointed that you had assumed damage in the lift gate was pre existing instead of asking us the question. Delayed returning our car by two weeks just because you didn’t ask the question. Then you submitted an extra budget request to the insurance company. Felt like a money grab more than feeling like you were focused on me as a client.
Customer Service - 2.5/5.0 -
See previous comments.
Returned Clean
My Experience - 5.0/5.0 -
I am very satisfied with my experience. I was kept informed at every step of the process. Angel was excellent in keeping me informed. We have had Hablins East repair several of our vehicles over the years and have been very satisfied.
Likely to Recommend - 5.0/5.0 -
I have brought several vehicles to Hablins /Kaizen because they do excellent work
Repair Quality - 5.0/5.0 -
I had a great experience. I was kept informed at every step of the process. I was really pleased with the work.
Customer Service - 5.0/5.0 -
The staff were excellent.