Kaizen - Riverside East

5.0 (2,544reviews)
99%
7840 Indiana Ave,  Riverside,  CA  92504

In operation 16 years.

Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
GM
I-Car
Infiniti
Jeep
Kia
Nissan
Nissan GTR
Ram

Reviews (2,544)

Likely to Recommend

Mi hijo Miguel A Rodríguez me refirió con ustedes. Los dos quedamos muy satisfechos con su trabajo.

Repair Quality

Jerry Águila es una excelente persona, muy atento, amable e hizo un excelente trabajo. Gracias Jerry.

Customer Service

My Experience

Team.members who helped me.were kind and friendly. My car was done on time. I appreciated the quick and thorough service.

Likely to Recommend

Repair Quality

Great job! Very friendly and professional. I would use them again!

Customer Service

Returned Clean

My Experience

Always professional and great customer service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Jerry and Vanessa were awesome with communication and execution. The work was great as well

Likely to Recommend

defenitly

Repair Quality

EXCELLENT SERVICE, PARTS AND QUALITY

Customer Service

GREAT COMMUNICATION

Returned Clean

My Experience

Great job, great service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great service! Jerry is very knowledgeable with customer service being high priority.The paint job looks great! I would definitely make use of their services again and would recommend them.

Likely to Recommend

I’ve already recommended Kaisen to a friend.

Repair Quality

Awesome people! Awesome work and customer service!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Will refer my friends and family

Repair Quality

The customer service was great. Vanessa was amazing. I got something minor done, but they took care of my car in one day.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great place and does a really good job with repairs and having it done on time

Likely to Recommend

Repair Quality

Customer Service

My Experience

Car looked great when I picked it up Gerry was very professional and took care of me 100%

Likely to Recommend

Repair Quality

Jerry and his crew did a wonderful job on my car and it was returned to me very clean and shiny and the repair done nicely. I appreciate their professionalism.

Customer Service

Returned Clean

My Experience

Extremely satisfied with the work that Jerry and the team did.

My Experience

Great service and the car looks like new.

Likely to Recommend

Repair Quality

Great service and a marvelous work on the car!

Customer Service

Jerry was great. He promised to finish the job and did it on time!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would definitely recommend them.

Repair Quality

They did an excellent job parts are great.

Customer Service

They treated me with professionalism but, also friendly.

Likely to Recommend

Repair Quality

Customer Service

Vanessa and Jerry took amazing care of My wife and I!!! Amazing Customer service!!

Returned Clean

My Experience

Kaizen made sure my car came back to me looking and feeling brand new :)