Kaizen - Riverside East

5.0 (2,544reviews)
99%
7840 Indiana Ave,  Riverside,  CA  92504

In operation 16 years.

Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
GM
I-Car
Infiniti
Jeep
Kia
Nissan
Nissan GTR
Ram

Reviews (2,544)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Fast Riliable Trustworthy

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great service good price awesome people fast work I will gladly come back

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Fully satisfied with all repairs

Customer Service

Very satisfied

Returned Clean

Likely to Recommend

I WOULD RECOMMEND , VERY GOOG QUALITY WORK

Repair Quality

VERY GOOD WORK , GREAT JOB ,

Customer Service

VERY GOOD CUSTOMER SERVICE

My Experience

Jerry was great. He maintained consistent communication throughout the process and made the experience smooth and stress free. I really appreciate the excellent service.

Likely to Recommend

Repair Quality

Jerry was great. He maintained consistent communication throughout the process and made the experience smooth and stress-free. I really appreciate the excellent service.

Customer Service

Returned Clean

My Experience

Job completion timeframe as promised, work very attractive, all staff very helpful and informative. Will use them again, several of my acquaintances watching this job for themselves. Highly recommended.

My Experience

Jerry and the front desk girl are the best and so helpful. This is my second time getting my car fixed by kaizen and I am so happy with the results. I am super thankful for everyone at kaizen!!

My Experience

Jerry had my back! Excellent eye for detail. My truck was in and out like he promised. It still looks brand new! Great job Kaizen team!!! Robert

Likely to Recommend

Repair Quality

Jerry took great care of my truck. I always see Kaizen for my needs. They treat me Great! I couldn’t be happier with the outcome. Thank Kaisen and Jerry you Rock!

Customer Service

Fantastic job. Thank you Jerry and Kaizen. You Rock!

Returned Clean

My Experience

My car looks good as new

Likely to Recommend

Great job!

Repair Quality

Perfect job

Customer Service

Good friendly service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

I couldn’t be happier with my experience at Kaizen. I have brought my vehicles for collision repairs to this location for almost 20 years because of the excellent customer service and quality of work . Jerry, Vanessa, and Miguel provided excellent customer service. The repair was quick and now my vehicle looks like new. I will continue to use Kaizen for any future repairs.

Likely to Recommend

I have been taking my vehicles to kaizen (formerly Hablins) for many years and will continue to take my vehicles to Kaizen due to the excellent customer service and quality of service

Repair Quality

As I noted in the previous survey that I already completed, my recent experience with Kaizen was excellent.

Customer Service

Customer service was excellent. Couldn’t be happier.

Returned Clean

My Experience

Excellent communication, fast work, and great quality.

Likely to Recommend

Highly recommend Jerry Aguila to family and friends

Repair Quality

Jerry Aguila and Vanessa from the Riverside location were hands down the best !!! Jerry reassured me I was in great hands and I was !!couldnt ask for a better person working on my car and handling things on my behalf which was a plus and beyond highly recommend family and friends to Jerry also the car looked like it was never damaged 👍

Customer Service

Best team

Returned Clean

My Experience

The company did a great job repairing the dent in my lift gate at a reasonable price. I would definitely recommend them!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Jerry is a good person, he did a perfect job

Likely to Recommend

Repair Quality

Jerry, es buena gente a echo bien el trabajo

Customer Service

Jerry atiende con amabilidad

Returned Clean

My Experience

I’m 100% satisfied ! Jerry was great to work with and I definitely will recommend Kaizen to family and friends!

Likely to Recommend

Repair Quality

I am 100% happy with the service I received! Jerry was very helpful, especially communicating with me.

Customer Service

Returned Clean

My Experience

Top tier service !!! From the receptionist to the manager ! I am so completely happy with the service ! I hope I get in an accident so they can help me again !!! Thank you so much !

Likely to Recommend

Repair Quality

Absolutely perfect !

Customer Service

I wish I could give it a 20 !

Returned Clean

My Experience

My Experience

Likely to Recommend

Repair Quality

Jerry was great. Walked me through the process and kept me up to date every step of the way. Excellent service.

Customer Service

Returned Clean