Kaizen - Riverside East
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everyone was very kind and helpful they made sure to go above and beyond to satisfy my needs. I am very pleased with the service and customer service they provided.
My Experience - 5.0/5.0 -
Kaizen Collision Repair on Indiana in Riverside did an excellent job fixing my bumper. The paint color match is perfect and the repair looks factory-new. They delivered the vehicle sooner than expected, and the staff was professional with clear communication throughout the process. I’m very happy with the results and would definitely recommend them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kaizen Collision Repair on Indiana in Riverside did an excellent job fixing my bumper. The paint color match is perfect and the repair looks factory-new. They delivered the vehicle sooner than expected, and the staff was professional with clear communication throughout the process. I’m very happy with the results and would definitely recommend them.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Completely satisfied. Appreciate getting picked up at my home to pick up my vehicle. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fast and efficient service, with great communication.
Likely to Recommend - 5.0/5.0 -
Great shop good people
Repair Quality - 5.0/5.0 -
Fast and efficient
Customer Service - 5.0/5.0 -
Great very commutative
My Experience - 5.0/5.0 -
The he service was great and thanks for delivering the car back to me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job and went beyond what was expected.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Overwhelmingly good experience.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team was very welcoming and openly communicating about the services done. Amazing people to work with!
My Experience - 5.0/5.0 -
Communication 11/10, customer service 10/10, timing 10/10 -- overall really pleased with the service during what was an already stressful ordeal (car repairs / damage). I hope I don't have any more car trouble but if I do I will be sure to return to the team at Kaizen.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jerry was very communicative and friendly.
My Experience - 5.0/5.0 -
Excellent repair at a very reasonable price.
Likely to Recommend - 5.0/5.0 -
Would absolutely return and recommend.
Repair Quality - 5.0/5.0 -
Great job.
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Good work. There are some tiny cratering imperfections; but overall good work.
Customer Service - 5.0/5.0 -
Professional and courteous staff.