Kaizen - Riverside East
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Excellent
Repair Quality - 5.0/5.0 -
From the time I met your receptionist to the time I received my car the overall service was excellent.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone at the shop was super nice and extremely helpful! They made me feel safe leaving my car with them, and for good reason! They were able to keep the cost of repairs within my budget, while delivering excellent results. I’m very happy and relieved that I was in such good hands!
Customer Service - 5.0/5.0 -
Every person I spoke with was kind and respectful. They respected my budget, my choices, and made me feel safe choosing Kaizen for the repairs.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They communicated and went above and beyond. I was very pleased with the repair of my car
Returned Clean
Likely to Recommend - 5.0/5.0 -
I highly recommend to anybody that wants a graded experience with getting your car repaired
Repair Quality - 5.0/5.0 -
Was an absolute wonderful experience considering the reason I was there I definitely would recommend them to anybody and everybody shout out to all of them. Thank you for the great experience Mary Foster.all oem parts
Customer Service - 5.0/5.0 -
The most friendliest sincere experience
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
very friendly fair and quick!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely recommend this repair shop
Repair Quality - 5.0/5.0 -
Amazing job!
Customer Service - 5.0/5.0 -
Did an excellent job communicating
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good
Customer Service - 5.0/5.0 -
Great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looked brand new again and they kept me updated on everything
Customer Service - 5.0/5.0 -
There was not one question I had that didn’t go unanswered
Returned Clean
My Experience - 5.0/5.0 -
My Crosstreck looks fantastic and drives great! What an excellent job your team did! Communication was excellent Thank you, Kaizen-Riverside East
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service and communication Highly recommend
Customer Service - 5.0/5.0 -
No complaints
Returned Clean
My Experience - 5.0/5.0 -
Yes the only problem was waiting on the insurance company to send it the supplement
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
My dad has gone to take their Acura to Kaizen anytime they need body work done
Repair Quality - 5.0/5.0 -
Kaizen truly exceeded our expectations from start to finish. From the moment we dropped off our car, the team took the time to clearly explain every step of the process and answer all of our questions. They kept us updated throughout, ensuring we always knew the status of our vehicle. When we picked up our car, we were amazed by the quality of the bodywork—it looked flawless. The finish was perfect. Kaizen doesn’t disappoint—their work and customer service are both top-notch and reliable. Highly recommend!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you Ryan and your entire team! We really appreciate your speed and detail. Everything was perfect.
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0 -
Kaizen Riverside went way above and beyond helping me with my daughter’s car. Thank you Ryan and your team for taking care of of us and for getting everything done so FAST! 5 stars!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I felt the estimate was fair and the repair stayed within that estimate. The repair was done when I was told it would be. I was very satisfied with the quality of the work performed.