Kaizen - Riverside West
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I was totally amazed at the outcome of the repair, saw pictures of what they did totally fascinated with the due diligence of the bodywork the paint job and everything else about the vehicle got a good staff there matter fact, I would all give them Sunday night off, but don’t let them get used to it OK thanks Lucci was totally satisfied. You have a great team there 140 2,000,000% satisfied thanks Mr. Carlucci Mafiosa don’t say a word to anybody appreciates all the work completed to get my brand new 03 suburban back in order ha ha I just need more paint job done to it make it look totally cool and awesome. Ciao. Good night.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My first experience with a body shop everything was smooth and easy going if I had one word to say it would be superb I could not ask for anything better. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Every thing was good except for the rear windshield wipers was broken coming out of the shop but going in it was good to excellent condition
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Thank you for repair my truck looks great. I’m really appreciate for your good customer service. I’m so happy because the repair of truck was in 5 days . Congratulations Kaizen you have an excellent team of workers.🙏😃
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything was easy, everyone was very friendly, helpful and they took great care of my car !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Is was a really easy process and everyone was nice !
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very good service, very quick
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great experience at Kaizen Collision Center – Riverside West. The staff was professional, kept me updated, and the repair quality exceeded my expectations. Highly recommend
My Experience - 5.0/5.0 -
Polite employees. Easy process from beginning to end. Quick service. Excellent work! Thank you to everyone and my service advisor! Excellent customer service!!
Likely to Recommend - 5.0/5.0 -
Definitely made a return customer!
Repair Quality - 5.0/5.0 -
Excellent customer service. Great work. Speedy and courteous
Customer Service - 5.0/5.0 -
Excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I recently had my bumper repaired and a noticeable scratch fixed at this shop, and I couldn't be more impressed with the results. The work was flawless my car looks as good as new, with no trace of the damage.
Customer Service - 5.0/5.0 -
Outstanding customer service from Angel and Carolina. From the moment I walked in, they were warm, professional, and incredibly helpful. They kept me informed throughout the entire process and made everything smooth and stress-free. It’s rare to find a place that delivers both top-notch repairs and such genuine care for their customers. Highly recommend!
Returned Clean
My Experience - 5.0/5.0 -
Kaizen did a wonderful job on my truck and went the extra mile for me 5 out of 5 star's
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My truck looks great
Customer Service - 5.0/5.0 -
Treated me well and informed