Kaizen - Riverside West
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
A friend of mine had recommended me Kaizen and I agree with her! I will definitely recommend Kaizen to family and friends.
Repair Quality - 5.0/5.0 -
Great people ! Very friendly and always willing to help! I would definitely recommend to family and friends.
Customer Service - 5.0/5.0 -
The customer service was impeccable! Very nice people.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Buen servicio atentos, trabajo rápido y bien hecho
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kaisen was helpful and transparent through the whole process. Highly recommend.
Customer Service - 5.0/5.0 -
Angel deserves a pay raise. Above and beyond expectations.
Returned Clean
My Experience - 5.0/5.0 -
I am very happy with the work I had done to my truck. Angel was professional and explained everything they did to my truck. She even got my truck back to me earlier than promised. I would definitely recommend this body shop.
Likely to Recommend - 5.0/5.0 -
I would definitely recommend Kaizen to anyone looking to have their vehicle repaired.
Repair Quality - 5.0/5.0 -
I am 100% satisfied with their work.
Customer Service - 5.0/5.0 -
Customer service was excellent. I didn’t have to wait. I was in and out in no time.
Returned Clean
My Experience - 5.0/5.0 -
Good service, prompt response and prompt resolution. I’m very happy with the results
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
they did a great job repairing my car!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Exelente service, I’m happy
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Customer service was top notch here, I liked the family feel of the whole staff. Anthony kept me informed and pushed to get my car back early..my car looks magnificent. The team is A+! The young lady at the front desk was amazing. I feel bad, I didn't get her name.
Likely to Recommend - 5.0/5.0 -
I'd recommend to anyone needing wirk
Repair Quality - 5.0/5.0 -
Everything was amazing, the staff went above and beyond my expectations
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Really pleased with the outcome. I was very pleasantly surprised to get my car back so fast. Thank you for taking such good care of her☺️
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I loved the way it turned out. Looks brand new.
Customer Service - 4.0/5.0 -
Every one was very helpful
My Experience - 5.0/5.0 -
Everyone at Kaizen was amazing! Customer service 100/10. ID like to thank Anthony for taking care of me and repairing My truck leaving it brand new
My Experience - 5.0/5.0 -
Quick job and I was very surprised by the restore! Paint job made it look brand new! Love the result and would definitely recommend for the place looking for collision repair!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality, Courteous people Quality Workmanship
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Tanks
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would definitely recommend this body shop.
Repair Quality - 5.0/5.0 -
My car looks great, thank you so much for the wonderful repairs. I’m totally satisfied!!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repairs are perfect but what surprised me was the fact that you cleaned not only the outside but you vacuumed and detailed the inside that is a nice touch good looking out and a fine job 💯% all the way around.
Likely to Recommend - 5.0/5.0 -
Well just like I always tell my friends they should get insurance with AAA I would recommend Kaizen for the quality repairs
Repair Quality - 5.0/5.0 -
More they happy with all the repairs. Most of all the the extra effort of washing and detailing and vacuuming of my car which was rather on the dirty side when I brought it in. Thanks you guys 💯% awesome job 👍
Customer Service - 5.0/5.0 -
10's all the way around with your company very happy
My Experience - 5.0/5.0 -
Everyone was very nice to me and seemed to be honest and gave my best interest in mind.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Yesterday, I found two new large discolorations near the side of my front headlight on the driver's side that wasn't there before.
Customer Service - 4.5/5.0 -
Everyone was nice
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Caliber collision has way better service