Kaizen - Riverside West
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
They did a good job
Customer Service - 5.0/5.0 -
Already left comment
My Experience - 5.0/5.0 -
Great job my car was done the next day very satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
they were very polite and very patient with me and even gave me a discount in order to fit the budget I came in with. I would definitely recommend family and friends to come here! Thank you so much for your cooperation and your amazing customer service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent job well done and prompt. Very satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with the work done. Prompt service.
Customer Service - 5.0/5.0 -
Kept me informed.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Very unhappy, Kaisen has been negligent in repairing my car properly. At this point, exploring the possibility of filing lawsuit.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Siempre
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Muy buena atención gracias
Likely to Recommend - 5.0/5.0 -
I have received on the quality of work they did on my truck
Repair Quality - 5.0/5.0 -
Great service and very helpful and friendly
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Angel gave me the estimate for the repair of my vehicle. She was knowledgeable, very thorough and gave me options. The repair was completed quickly and it looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
VERY NICE PEOPLE
My Experience - 5.0/5.0 -
Been yrs since I had our cars in an auto repair shop but Kaizen took care of business. My wife & I very satisfied. ThanKIE the Wysingers
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Co did an excellent job
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am absolutely amazed by the excellent service Kaizen-Riverside provided me, Angel was very helpful and very knowledgeable and professional. I really appreciate them.
Likely to Recommend - 5.0/5.0 -
I would recommend Kaizen to friends and relatives.
Repair Quality - 5.0/5.0 -
The service is the best.
Customer Service - 5.0/5.0 -
The customer service is absolutely amazing.
Returned Clean
My Experience - 5.0/5.0 -
They did an excellent job like always
Likely to Recommend - 5.0/5.0 -
Liked the shop
Repair Quality - 5.0/5.0 -
They did a really good job
Customer Service - 5.0/5.0 -
Good customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything was perfect, the quality of the work was amazing. I feel blessed to had you guys work on my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So happy I let you fix my car.
Customer Service - 5.0/5.0 -
The people was so helpful.