Kaizen - Riverside West
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Este lugar me atendieron muy bien, un trabajo excelente de calidad y rápido muchas gracias
My Experience - 5.0/5.0 -
Very efficient, professional, and friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went well and as expected, and the Repair only took a few minutes!
Customer Service - 5.0/5.0 -
Very professional staff and friendly
Returned Clean
My Experience - 5.0/5.0 -
The repair work was great, like nothing happened to my car! It was also surprisingly done fast too.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was quick and amazing like nothing happened. Thank you to the staff
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I’m satisfied with the total aspect of the experience I had with the company.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service
Customer Service - 5.0/5.0 -
The service was excellent
Returned Clean
My Experience - 5.0/5.0 -
The work was done quick I car was done with care ! Staff are very kind I was comfortable.. Ty 😊
Likely to Recommend - 5.0/5.0 -
Def sending friends and fam here!
Repair Quality - 5.0/5.0 -
Couldn’t even tell the difference! Amazing work!
Customer Service - 5.0/5.0 -
They were so nice! I know good work takes time!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for all your help, and time.
Likely to Recommend - 5.0/5.0 -
Again thank you for all the help
Repair Quality - 4.5/5.0 -
Id like to thank Mathew for keeping me updated , as well as the Staff at kaizen who were always so kind and happy to help with any questions I had through out the process
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You don’t have a 9.99. There’s a little imperfection on the left rear bumper not in place all the way. I sent a picture to AI but AI hasn’t got back with me yet.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate the amazing service I received from Kizen. My car looks brand new and the process was a lot quicker than I ever imagined. Shoutout to Hai the office manager and the CSR Carolina. They both have great customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend Kaizen to all of my associates.
Repair Quality - 5.0/5.0 -
I appreciate the patience given to me
Customer Service - 5.0/5.0 -
Contacting me on the progress of the vehicle repaired.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
All looks Good!
Customer Service - 5.0/5.0 -
All looks good
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
VERY pleased with the outcome of the work! Exceptional customer service! Very professional group. My truck was finished in the time line they gave me. Was updated on the progress on a daily basis. Would definitely recommend Kaizen to others who need auto body repairs.
Likely to Recommend - 5.0/5.0 -
Excellent auto body shop! Work done was superb and on time.
Repair Quality - 5.0/5.0 -
Very satisfied with the work done. Truck looks brand new!
Customer Service - 5.0/5.0 -
All employees were very professional and helpful.