Kaizen - Riverside West
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0 -
My representative Manuel and all that I came in contact wit, definitely made a positive impact on my situation. Especially Manuel
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0 -
I have in the past recommended you
Repair Quality - 5.0/5.0 -
they are the best of the best.
Customer Service - 5.0/5.0 -
great staff great people!! Jeff was very helpful!!
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My Experience - 5.0/5.0 -
Outstanding work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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My Experience - 5.0/5.0 -
The customer service I received was really good! I love how they washed and cleaned my car and greeted me every time with enthusiasm and water.
My Experience - 5.0/5.0 -
Car was completed within timeframe and I was kept informed throughout the process as to the status.
Likely to Recommend - 5.0/5.0 -
I have been a customer in the past, and have been very pleased, so as a repeat customer, I would definitely recommend Hamblin's to a friend or colleague.
Repair Quality - 5.0/5.0 -
Perfect - car looks brand new. Not only completely repaired properly but also washed and cleaned up beautifully!
Customer Service - 5.0/5.0 -
Manuel was a wonderful representative of Hamblin's, giving constant status reports, explained damages, potential problems to meeting timeframe, and stayed late to ensure I was able to pick up my car after I could get a ride after work.
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 0.5/5.0 -
never I really had a bad experience especially with the body work and wrong bumper being out on in the first place
Repair Quality - 1.0/5.0 -
Didnt get to pick up my car the first two times. Things visible to the eye and things that werent even wrong with the car originally got ruined. They cleaned it and fixed it, both bottom rails still loose so I will be back soon to fix those. Just wanted my car back
Customer Service - 3.5/5.0 -
John is nice..kinda felt bad that he had to deal with this issues but he is the final walk before people pick up. He should triple check the work
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My Experience - 5.0/5.0 -
John was very professional, courteous, and informative. Will most definitely refer friends, and family. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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My Experience - 5.0/5.0 -
Looks great, thank you for all the hard work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great
Customer Service - 5.0/5.0
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My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service!!!