Kaizen - Riverside West

4.9 (7,156reviews)
98%
7590 Cypress Ave,  Riverside,  CA  92503

In operation 16 years.

Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Cadillac CT6
Corvette C8
Ford
GM
GM CRN BrightDrop Fleet
GM Electric Vehicles
Honda
I-Car
Jaguar
Land Rover

Reviews (7,156)

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John was great! I'm very happy with his customer service.

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Always a great experience. Everyone there is so genuine& helpful & that means a lot in situations like accidents.

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You guys did a great job! I was very happy to see the front end looks brand new! Headlights and all! Thank you

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Repair Quality

I want to thank Manual for all his assistance in getting my truck repaired. He notified me very step of the way. I am very satisfied with the repairs on my truck. I will highly recommend Hamblin's for vehicle repairs.

Customer Service

I want to thank Manuel for doing a fantastic

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My Experience

Jeff has been by far the most helpful person in this process of getting my vehicle repair. From the moment we inspected the vehicle together he ease off my mind by answering all my questions and explaining the process... He assured me everything will be handle promptly and without any hassle. As a business owner myself I know the importance of great customer service. I am very happy Jeff forms part of your team and as appropriation to a very pleasant experience I wil be referring customers your way.

Likely to Recommend

Definitely sending customers to hamblis. Great work!

Repair Quality

Great craftsmanship

Customer Service

I wish there was a higher rating... They definitely deserve it

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My Experience

I strongly satisfied with all the quality of service Hamblins made on my car, I really appreciate all the family environment they have in this auto body shop; especially John who really took excellent care of me and absolutely on my car. I'm so grateful Lexus dealer recommended me this auto repair business! They really raised the bar! Excellent group!

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My Experience

Manuel Cruz was exceptionally friendly and informative.

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Completed work was absolutley perfect

Customer Service

Manuel has perfected unparalleled customer service skills. We wer very impressed with Hamblins.

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My Experience

The service manuel providing along with the quality of repairs from hamblins were outstanding.i am a repeat customer and manuel has always been great..He is like family now

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My Experience

We've chose to use Hamblins one more than one occasion and have been satisfied with their professional approach in repairing our Cars. Live the quality of their work. And they are friendly people also. Thumbs up to Hamblins. Toby Reddick Sr.

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