Kaizen - Riverside West
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service and quality repair to my vehicle
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Muy profecionales y amables y puntuales quede miy conforme con la persona q me atendi? muy amable gracias se meterese un 10
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great, manual was efficient.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
No question I would recommend hamblin
Repair Quality - 5.0/5.0 -
The service was exceptional. Jeff was a pleasure to work with.
Customer Service - 5.0/5.0 -
The associate at the front counter was very helpful and courteous. And another associate was so nice to take me to enterprise rental so I didn't have to wait for them to pick me up
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Perfect
Returned Clean
My Experience - 5.0/5.0 -
Manuel Cruz was very nice and courteous and made us feel very comfortable with the proscess. Very with Hamblins company.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
With special thanks to John who gave me the best customer service that I have ever received from anywhere. A complete gentleman who went out of his way to make my experience with Hamblin's a very happy satisfied one. I highly recommend this shop to anyone, and I will gladly tell them so. I almost forgot the driver who took me home and came and got me, he was great too! A very satisfied customer, Donna Steele
Likely to Recommend - 5.0/5.0 -
highly recommend this shop
Repair Quality - 5.0/5.0 -
Had a very satisfied experience.
Customer Service - 5.0/5.0 -
Had a great experience with the John and staff, I would highly recommend this shop to anyone.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional employee,and right on target having our car ready!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely likely. In fact I already have recommended them.
Repair Quality - 5.0/5.0 -
Fast friendly service, great communication via text & personal calls. Manuel very attentive and professional.
Customer Service - 5.0/5.0 -
Always welcoming, friendly and helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was extremely helpful. I've had my car repaired at other locations, Hamblins by far exceeds them
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 2.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good job
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent in every aspect: estimation, quick to teardown, rapid coordination with insurance company, expedient parts ordering, progress reports, and final delivery. Highly recommend. Regards, Ron Reynolds, Riverside CA