Kaizen - Riverside West
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
VERY pleased with the outcome of the work! Exceptional customer service! Very professional group. My truck was finished in the time line they gave me. Was updated on the progress on a daily basis. Would definitely recommend Kaizen to others who need auto body repairs.
Likely to Recommend - 5.0/5.0 -
Excellent auto body shop! Work done was superb and on time.
Repair Quality - 5.0/5.0 -
Very satisfied with the work done. Truck looks brand new!
Customer Service - 5.0/5.0 -
All employees were very professional and helpful.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Would recommend and be a returning customer
Repair Quality - 5.0/5.0 -
They were very friendly and personal and service was great and completed fast. Highly recommended
Customer Service - 5.0/5.0 -
Very friendly and professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service and timely delivery. Very satisfied!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great work and great service
My Experience - 5.0/5.0 -
I've always trusted your repair shop and no other shop works on my vehicles. Your repair man still has to finish a few things, but said he'd call me when the part came in.
Likely to Recommend - 5.0/5.0 -
Already have recommended this place
Repair Quality - 5.0/5.0 -
The. Best
Customer Service - 5.0/5.0 -
The best
Returned Clean
My Experience - 5.0/5.0 -
I thought it was a super smooth and easy process, fast too :) thank you!
My Experience - 5.0/5.0 -
The team at Kaizen did such an incredible job! I admire their patience and willingness to listen to my concerns about my car. In addition, they made sure to answer all of my questions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kaizen did such an incredible job! I love their attention to detail and consistent updates.
Customer Service - 5.0/5.0 -
They’re very prompt in answering phone calls and directing calls.