Kaizen - Riverside West

4.9 (7,152reviews)
98%
7590 Cypress Ave,  Riverside,  CA  92503

In operation 16 years.

Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Cadillac CT6
Corvette C8
Ford
GM
GM CRN BrightDrop Fleet
GM Electric Vehicles
Honda
I-Car
Jaguar
Land Rover

Reviews (7,152)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

10/10 job well done

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

My car looks great very pleasant experience overall

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Great customer service

Repair Quality

Customer Service

My Experience

You guys took my car on Monday and I got it back Friday you guys work fast and the date yall gave me was promised

Likely to Recommend

Repair Quality

Customer Service

My Experience

My car looks great, even better than before my accident

Likely to Recommend

Repair Quality

Very pleased with how it looked when they were finished

Customer Service

Everyone was very friendly

My Experience

Great service

Likely to Recommend

Repair Quality

Great job in my car

Customer Service

Great service

Likely to Recommend

Repair Quality

Employee's were very nice. Received regular updates on progress and estimated completion date. We were able to pick up car 2 days ahead of schedule. Was very pleased with quality of work done. Would definitely recommend Kaizen to a friend.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

I forgot her name but who ever was at the front desk not the receptionist the other. Had great customer service.

Returned Clean

My Experience

Likely to Recommend

Will tell everyone ! Thank you kaizen !

Repair Quality

Quality is amazing

Customer Service