Kaizen - Riverside West
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I forgot her name but who ever was at the front desk not the receptionist the other. Had great customer service.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Will tell everyone ! Thank you kaizen !
Repair Quality - 5.0/5.0 -
Quality is amazing
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had an excellent experience with Kaizen Collision! From the moment I dropped off my vehicle to the day I picked it up, everything was handled with professionalism and care. They communicated clearly with consistent updates, and my car was ready right on time. The repair work was flawless, and the process was smooth and stress-free. The paint job was even better than the day I first bought the car from the dealership.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with the work.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service! Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service! Highly recommend!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very friendly super nice.,
My Experience - 5.0/5.0 -
Was kept well informed about the progress on my car. Everything looks great. As a bonus the handle on my car door was loose, and it seems like you fixed it as well. It wasn’t even part of the damage. Just wanted to say thanks because it was really annoying.
My Experience - 5.0/5.0 -
I had a great experience, everyone was so nice in the office, they were quick with the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I will always recommend Kaizen collision center to anyone needing repairs
Repair Quality - 4.0/5.0 -
8 because I would of preferred the original style of wheel or at least got to choose between what options of wheel style was available
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
El centro de colisión fue genial, terminaron mi geel de manera oportuna. El único problema que tuve fue con mi seguro. Siguieron retrasando el pickul al no enviar a la tienda el presupuesto aprobado y la información de pago.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service and amazing turn around time. They got my vehicle done a whole 3 days early!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Yes I would use them again
Repair Quality - 5.0/5.0 -
The service I receive was outstanding and they explained everything to me and went beyond what I needed
Customer Service - 5.0/5.0 -
Very helpful
My Experience - 5.0/5.0 -
Great customer service and excellent work.