Kaizen - Riverside West

4.9 (7,156reviews)
98%
7590 Cypress Ave,  Riverside,  CA  92503

In operation 16 years.

Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Cadillac CT6
Corvette C8
Ford
GM
GM CRN BrightDrop Fleet
GM Electric Vehicles
Honda
I-Car
Jaguar
Land Rover

Reviews (7,156)

Likely to Recommend

Yes I would use them again

Repair Quality

The service I receive was outstanding and they explained everything to me and went beyond what I needed

Customer Service

Very helpful

My Experience

Great customer service and excellent work.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

After the repairs you couldn't even tell the vehicle was in an accident. Great workmanship.

Customer Service

Service was great from reception to estimator.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Great experience

Repair Quality

What a seamless and efficient company to work with

Customer Service

Every call was helpful and pleasant

My Experience

Kaizen did an excellent job on my repair. The staff is very helpful and knowledgeable! I recommend Kaizen 100%!!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

the people their were very heipfull and friendly service on my part were fast would reccommend getting word done here very satisfied

Customer Service

service was great people in office friendly answered all my questions would recommend them to other people

Likely to Recommend

Ro everyone I know

Repair Quality

Matthew was awesome and helpful. He answered all my questions and explained everything. The receptionist was friendly amd helpful as well. My car was done so fast, I was impressed. I will definitely come back here in the future. Thank you all. 😊

Customer Service

Extremely helpful

Returned Clean

My Experience

Love you guys very friendly and professional

Likely to Recommend

Repair Quality

Great professionalism love the employees

Customer Service

Returned Clean

My Experience

Looks good.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

They did a great job 👏

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Todo muy profecional muvhas grasias

Translated from Spanish by Carwise
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Likely to Recommend

es probable

Repair Quality

hasta ahorita todo está bien seria un 9

Customer Service

My Experience

Everyone was nice, friendly and most helpful. You are amazing. Thanks much.