Kaizen - Riverside West
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Amazing quality work !
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Very nice staff. Work done well !
Customer Service - 4.5/5.0 -
Great staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service, communication, and skill. I brought my car in feeling down about the damage, but leaving Kaizen i felt so relieved. It was such a smooth process, Thank You!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
People were very friendly and detailed in their information. I would definitely recommend.
My Experience - 5.0/5.0 -
Very good job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Best repair shop around. Great quality work!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
He was very courteous and explained everything that was completed on my vehicle
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
U guys were great. I can & will recommend u to anyone who may need ur srrvices.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair work was so good it looks like the accident never happened. Everyone was so helpful, and we really appreciated the periodic updates. Thank you
Customer Service - 5.0/5.0 -
They did a great job and were so helpful to us.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
10000000%
Customer Service - 5.0/5.0 -
Customer service was amazing and the mechanic went above and beyond expectations. In the freaken rain he was cleaning my car. Like WOW
My Experience - 5.0/5.0 -
Everything was great, my truck looks brand new, fast. Efficient. And satisfied. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Without hesitation.
Repair Quality - 5.0/5.0 -
We have been beyond happy with the service and how our cars were after your meticulous and professional work, not onlybthat but every person we got in contact with were always helpful, interested in our questions, and what makes it better they all are so nice. We are very grateful. Keep up the great work.
Customer Service - 5.0/5.0 -
As my previous comment, we are always treated with great attention and always kindly.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I wanted to share that I had the best experience! The staff was courteous and professional throughout the entire process. I really appreciated receiving text updates, which kept me informed every step of the way. The process was easy and stress-free as possible—just drop off and pick up. Truly a 5 star experience! Thank you so much for making it seamless.. best regards Honglee Queen