Kaizen - Riverside West
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Without hesitation.
Repair Quality - 5.0/5.0 -
We have been beyond happy with the service and how our cars were after your meticulous and professional work, not onlybthat but every person we got in contact with were always helpful, interested in our questions, and what makes it better they all are so nice. We are very grateful. Keep up the great work.
Customer Service - 5.0/5.0 -
As my previous comment, we are always treated with great attention and always kindly.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I wanted to share that I had the best experience! The staff was courteous and professional throughout the entire process. I really appreciated receiving text updates, which kept me informed every step of the way. The process was easy and stress-free as possible—just drop off and pick up. Truly a 5 star experience! Thank you so much for making it seamless.. best regards Honglee Queen
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
On time great job
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From start to finish, the process was mad3 simple and easy. Communication was excellent and they fixed my truck quickly.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They maintained on time schedule and effective communication on the status. Great work
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car runs great and it’s as good as new. Jerry gave us 100% great customer service. Thank you
Likely to Recommend - 5.0/5.0 -
Yes I 100% will
Repair Quality - 5.0/5.0 -
Good job. Good Customer service
Customer Service - 5.0/5.0 -
Kudos to Jerry
My Experience - 5.0/5.0 -
Everyone was kind and respectful , my vehicle was done fast. anything I didn’t understand they took their time to explain.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
We are completely satisfied with the work Kaizen did on our Suburban. Beautiful completely Beautiful. The entire process from the day we met Jerry to the time we drove off in our Suburban. Everyone at Kaizen were friendly, caring, informative, courteous, and Professional. We are so glad that Adam McClain advised us to give Kaizen a try as we shopped around for a place to repair our Suburban. Kaizen is in my address file. Not only for our future use but to refer them to friends and others that may need their services. Again thanks Kaizen and Jerry. Jamed and Gail Chism Jurupa Valley, Ca.
Likely to Recommend - 5.0/5.0 -
I have your phone number and address for any future needs or to any of my relatives and friends.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I am completely satisfied with every thing thT was done to my vehicle.
My Experience - 5.0/5.0 -
Friendly and fast service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jerry was awesome. He kept me informed about the status of the vehicle, and he made sure everything looked perfect when I picked it up.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jerry was awesome. He kept me informed throughout the process and was very kind and professional. Everyone was awesome actually
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Everything went well communicating at its best
Customer Service - 5.0/5.0 -
Very good communication with all staff
My Experience - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Great job and great service
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Pleasure to work with Jerry Aguila, very good with communication and on top of everything. Let me know, and called every part of process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication from Jerry Aguila. Notify me through all the process. Updating me everyday.
Customer Service - 5.0/5.0 -
Great communication from Jerry Aguila. Notify me through all the process. Updating me everyday.
My Experience - 5.0/5.0 -
You did a great job on our Toyota Corolla looks like a brand new car and the promtenes was excellent.thankyou
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job my Toyota Corolla looks like a brand new car and it took less time than I expected. Thanks 👍