Kaizen - Sun City

4.9 (345reviews)
97%
10222 W Santa Fe Dr.,  Sun City,  AZ  85351
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Genesis
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Subaru

Reviews (345)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They were very helpful though the prosse

My Experience

Likely to Recommend

All good

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Looks like new

Customer Service

Kept me informed

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Team was professional courtesy and kind. Quality of finished product as well as experience was outstanding!

Likely to Recommend

Repair Quality

Customer Service

My Experience

They were very helpful, friendly, and kept me informed all during the repair process. They also did an excellent job on the repair!! I would highly recommend them!

Likely to Recommend

They are great at what they do.

Repair Quality

I’m very pleased with their service and the quality of their work. They were great at keeping me updated on the status of the progress. I would definitely recommend them to others.

Customer Service

They were always helpful and friendly.

Returned Clean

My Experience

Not only was the work done to perfection, but they kept me apprised of the status every step of the way

Likely to Recommend

Repair Quality

They stayed in touch with me the whole way. The repair appears to be done perfectly

Customer Service

Returned Clean

My Experience

Mark House and the team in Sun City were absolutely outstanding. From Sandy at the front desk to the delivery of the vehicle everything was fantastic. I don’t think it could have been better!!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Mark House was thorough, helpful, and responsive. Work appears to be good.

Customer Service

Returned Clean

My Experience

My vehicle was returned to me better than brand new. Mark House, of Kaizen was answered my questions and very helpful. My vehicle was completed when he said it would be, and it looks better than brand new.

Likely to Recommend

Of course, I am so satisfied I will not go anywhere else if needed.

Repair Quality

The best body repaid I have every experienced. The care and timely return was easy. The detailing and care to return my vehicle in like new condition was fabulous.

Customer Service

For all the reasons I stated previously.

Returned Clean

Likely to Recommend

The whole process was painless and straightforward, I highly recommend this shop to anyone looking for body repair

Repair Quality

Workmanship is extremely well done, I am very happy with the results

Customer Service

My experience with this shop was very pleasant, from start to finish each phase I was notified of progress

My Experience

They did an excellent job. Everyone was professional and explained everything they were going to do. Will recommend very highly!!

Likely to Recommend

Repair Quality

Excellent job!!! Very pleased!!

Customer Service

Returned Clean

My Experience

I was told it would take 2-3 days but it actually took a total of 9 days but the work done was excellent. I loved that I could return my rental at their facility

Likely to Recommend

Repair Quality

I gave this rating due to I was given 2-3 days but it ended up taking 9 days. The job done was excellent!

Customer Service

Returned Clean

My Experience

I am very satisfied with the results from Kaizen. They always kept me in the loop for letting me know what was happening.

Likely to Recommend

Repair Quality

They were very thorough in checking everything out and keeping me informed. Great people to work with.

Customer Service

Great about keeping me informed.

Returned Clean

Likely to Recommend

Repair Quality

The staff was amazing!

Customer Service

I felt heard and cared for, they were able to answer all my questions.

Returned Clean

My Experience

Great job by Mark

Likely to Recommend

Repair Quality

Customer Service

My Experience

Mark and Sandra did a great job. Very satisfied with the result. Thanks.

My Experience

Mark House did a great job of keeping us updated on the progress of the repairs of our truck. The truck looked great when we picked it up. They even took care of our rental. Travelers should be excited that they have great vendor on their preferred list.

Likely to Recommend

Repair Quality

Kaisen - Sun City did an excellent job on the repairs of my truck. The truck is back to its original shine and I have Kaisen - Sun City to thank for it. Mark. House kept me updated on the progress of the repairs. Very professional business. Very kind employees. I would recommend them to anyone.

Customer Service

Great customer service as stated before.