Kaizen - Sun City

4.9 (345reviews)
97%
10222 W Santa Fe Dr.,  Sun City,  AZ  85351
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Genesis
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Subaru

Reviews (345)

My Experience

I want to say thank you to the Sun City team for for the updates. They are so much appreciated. Their direct connection with the insurance company and with the car rental made for a smooth operation.. Thank you again.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

My Experience

Everything was very easy and Mark communicated the process clearly and was very nice.

Likely to Recommend

Repair Quality

Our experience was very easy, the process was explained well explained and Mark was great to work with!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

they did a great job and very quickly.

Customer Service

they were very helpful and informative.

Returned Clean

Likely to Recommend

Repair Quality

This was a quick diagnostic visit, and purchase of a wheel. They did a great job, and wheel was reasonably priced

Customer Service

They are always very courteous and professional

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Yes, I have referred a couple of people already and this is my second time using their service

Repair Quality

Very accurate estimate timely delivery very friendly service no work is extremely good

Customer Service

Excellent

Returned Clean

My Experience

Excellent service. Good workmanship.

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Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Yall are awesome. I did not expect this process to be easy let alone a pleasure.

Likely to Recommend

Repair Quality

I brought in a 20 year old Toyota Rav4. After an accident I needed extensive work on my passenger side. These guys treated my old jalopy like it was a fine carriage. Paint matched perfectly and the unsightly dents disappeared. Very satisfied.

Customer Service

I was treated cheerfully by everyone I came into contact with. Sandy, at the front desk patiently made a phone call I should have made with zero judgment. She sat on hold and made friendly conversation while doing so. The artists in back were kind and efficient. I received regular updates that made me feel calm about the treatment of my precious Ole Bessie and I always knew what process she was going through currently. Very satisfied.

Returned Clean

My Experience

Absolutely pleased. Great from start to finish

Likely to Recommend

I will recommend them to everyone

Repair Quality

It was a pleasure from the start. Everyone was so nice and explained everything. I had never filed a car claim and they made it easy to understand. When my car was ready for pickup, in a very timely manner, it was spotless clean inside and out.

Customer Service

They were easy to talk to and treated you almost as family

Returned Clean

My Experience

Everything went fast and smooth. Mark was very helpful

Likely to Recommend

Absolutely would recommend Kaizen to a friend or colleague.

Repair Quality

Kaizen did quite a bit of work. Pricing was very reasonable. Repairs are professionally done.

Customer Service

All of the staff are very courteous and treat you with respect.

Returned Clean

My Experience

All repairs are completely done. My truck looks like new. It was ready very quickly, and detailed by professional cleaners. When I had work done at my dealership they didn't reset my tire ready out on my dash I was amazed that this was handled by kaizen . Great job.

My Experience

Likely to Recommend

Repair Quality

First appearance of the repair looks good

Customer Service

Kept me well informed about the progress and finished ahead of schedule

Returned Clean

My Experience

⭐️⭐️⭐️⭐️⭐️ I had such a wonderful experience at Kaizen - Sun City! From the moment I walked in, the customer service was top-notch. The staff was welcoming, attentive, and went above and beyond to make sure I felt taken care of. They respected my time, handled everything smoothly, and made the entire process stress-free. It’s rare these days to find a place that treats you like more than just a customer, but here I truly felt valued and appreciated. I left not only satisfied with the service, but genuinely impressed with how professional and kind the team was. I highly recommend Kaizen - Sun City to everyone—whether it’s your first time visiting or you’re a returning customer, you’ll be treated with the same level of care and respect. They’ve definitely earned my trust and my business!

My Experience

Kaizen did a great job on repairing my truck and getting back to me fast! Mark and front office were informative, polite and professional! Thank you Kaizen

My Experience

Great people 👏, looks like a brand new bumper. Great service excellent paint job.