Kaizen - Sun City

4.9 (343reviews)
97%
10222 W Santa Fe Dr.,  Sun City,  AZ  85351
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Genesis
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Subaru

Reviews (343)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

My recently deceased brother’s home was burglarized and his car vandalized. State Farm recommended Kaizen for damage assessment and repair. I spoke with Sandy in the office and Mark who did the evaluation and repairs. It was a very stressful situation for me and Sandy and Mark couldn’t have been kinder and more helpful. I was kept apprised of the repairs and it was done very quickly. Thank you, thank you. I would highly recommend Kaizen.

Customer Service

Returned Clean

My Experience

I was extremely satisfied with the professional service I received. I was also pleased with Mark's updates and professional knowledge of the repairs my truck needed

Likely to Recommend

Repair Quality

The team did an excellent job on my truck. Mark was exceptional in keeping me updated and informed on time-line.

Customer Service

The staff was friendly and patient

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Anything I need done I will be giving Mark House a call.

Repair Quality

Mark House and team did an excellent job. I had a much better experience than the previous company Gerber. Night and day experience

Customer Service

Mark House was fantastic. He got the job done quicker than expected.

Returned Clean

My Experience

Mirror looks and works great The price was just under the quote and the time was quick. Your staff that I met were all nice and knowledgeable. Nobody was condescending, which means a lot to me.

Likely to Recommend

Repair Quality

Very happy with the mirror replacement. With my car be a few years older and frequently in the sun, I was concerned that there would be a problem matching the paint color. It looks great, thank you.

Customer Service

Everyone was very kind and professional.

Returned Clean

My Experience

Thank you for fast professional service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Doug and Mark made it an easy experience. My car looks great?

Likely to Recommend

Already have

Repair Quality

Doug and Mark were very nice. The repair was super !

Customer Service

Previously commented, great.

Likely to Recommend

Repair Quality

Phenomenal staff & service! I was beyond pleased with how simple they made it to work with the other party’s insurance. Quick turn around time too for the services provided!

Customer Service

My Experience

Likely to Recommend

Repair Quality

Amazing and got it done before the estimated time

Customer Service

Returned Clean

My Experience

Thank you for the repairs on our Subaru. Friendly service and communication. Great work done.

Likely to Recommend

Repair Quality

Customer Service

My Experience

I’m very pleased with my experience with Kaizen. My car was repaired in a timely manner. They kept in contact with me to let me know their progress .And my little Toyota looks amazing , detailed to perfection! I could not be more pleased with their service in every aspect ! I would highly recommend them 100%

Likely to Recommend

Would highly recommend! Was very happy from beginning to end !

Repair Quality

I’m so very pleased and thankful for Kaizen. . Very pleasant and informative to begin the process. Kept me updated on daily process and details. To my surprise they completed my car in a little over a week ! My lil Matrix car looks like new! They detailed it to perfection to complete their service . I highly recommend them for their services! Very happy !

Customer Service

Customer Service was excellent throughout the whole process!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

The service at Kaizen was above and beyond. Took the car in Wednesday at 9am, they had it done at 1pm on Friday. I totally recommend this place for repairs. They are fantastic.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Outstanding job! Very professional in communication and attention to detail

Customer Service

See previous comment

My Experience

My Experience

Completely happy with the experience. They did a fantastic job keeping me updated on the status of the repairs. Would definitely recommend the place to others.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean