Katy Auto Collision

4.9 (640reviews)
97%
531 Danover St.,  Katy,  TX  77494

In operation 9 years.

Automotive collision repair and routine maintenance

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
GM Basic
Hyundai
I-Car
Nissan

Reviews (640)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return. The team is widely recognized for professionalism, friendliness, and attentiveness. Communication stands out as a key strength, with customers appreciating regular updates via calls and texts throughout the repair process. Many repairs were completed ahead of schedule, which customers found impressive. Complimentary vehicle cleaning upon return was a pleasant and recurring surprise. A few customers noted areas for improvement, including occasional lack of proactive updates unless they called first, minor paint or cleanliness issues, and rare instances of repairs needing a follow-up visit. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
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"... is key, is always great and very much appreciated. Workmanship is excellent and quality!" Read more
"... Auto Collision provided the best service and they repaired the damaged vehicle back to perfection. I recommend them for their great customer service ..." Read more
"I highly recommend this place. The customer service, transparency in services, and professionalism of the staff are excellent. Was a plus that they ..." Read more
"Yall are awesome! Professional, courteous and precise. Excellent communication….a seamless process. You delivered as promised and ..." Read more
"... I used to work in a body shop and I can tell you, these guys are PROFESSIONAL! And a LIFETIME WARRANTY!! WHAT!!" Read more
"Earlier than promised by 10 days."
"... possibility that Toyota may not have parts available and you finished ahead of the promised date." Read more
"... job handling my repairs and showed quality work. I got my car back a week before it was originally promised." Read more
"A whole week earlier than expected"
"They did a good job and had my vehicle ready way sooner than expected! I am grateful since I hated driving a rental! Thanks ..." Read more
"... every aspect to limit my worry and ease my mind. The communication, which is key, is always great and very much appreciated. Workmanship is excellent ..." Read more
"Customer service was excellent. They kept me very informed through the entire repair. The repair process was quick and efficient. Great ..." Read more
"Communication was excellent through the process."
"Great customer service! Patient to explain the process BEFORE and DURING repair. Transparency, especially BEFORE, is very important, ..." Read more
"Yup even before I had questions they were updating me so I never had to worry or stress"

Likely to Recommend

Already have spread the word to my neighbors

Repair Quality

Obviously you don't ever want have an accident, But if you find yourself in that situation, there isn't a nicer, more professional group of people you want to work with.

Customer Service

Great customer service. Above and beyond helpful.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great service and friendliness.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Good

Returned Clean

My Experience

I am very pleased with the quality and efficiency of the repair service I received from Katy Auto Collision. Travis was very professional and courteous in helping me. I will gladly use Katy Auto Collision for future repairs.

Likely to Recommend

Repair Quality

I am very satisfied with the repairs Katy Auto Collision performed on my car. Travis handled my repair with professionalism and courtesy. I will gladly use Katy Auto Collision if I have repairs necessary in the future.

Customer Service

Excellent customer service.

Returned Clean

Likely to Recommend

Repair Quality

Amazing and quick service!! They repaired my vehicle from a rear end accident quickly. They even cleaned my car and my mats inside my car. I have two kids so you can imagine how the mats looked before! Lol

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They do a great job. I have used this shop multiple times and have never been disappointed. Friendly service and great communication.

Customer Service

Returned Clean

My Experience

Great team kept me up to date on the process. Great job

Likely to Recommend

I tell everyone how Awesome Y’all are

Repair Quality

Totally!!!!

Customer Service

Always Amazing

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great work all around. Friendly. Quick.

Likely to Recommend

Repair Quality

great transaction all the way through. The quality of the repair, as well as the intake staff, billing staff, etc. Well done

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I love the custom service the attention to detail and how oriented they are towards customer service they did an excellent excellent job. Everything was very self-explanatory. I highly recommend this location for anything that you need done to your vehicle. Great job. Please give your team a thank you from the Laracuente family on an excellent job that they did with our vehicle.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Jonathan and the team at Katy Auto Collision are top notch. Thorough, professional and efficient. We had a great experience with our auto repair.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Highly recommend 👍

Repair Quality

Very pleased with the quality of work and their customer! Highly recommend this company.

Customer Service

Great customer service.

Returned Clean

Likely to Recommend

Repair Quality

Great shop, very happy with their work and they always keep us informed. I would definitely recommend!

Customer Service

Likely to Recommend

Repair Quality

excellent Service

Customer Service

Returned Clean

Likely to Recommend

These guys are good!

Repair Quality

Customer Service

Returned Clean

My Experience

Travis was very helpful in keeping me informed on a realistic date for my car to be ready. Wrecking a 2026 isn’t ideal. Parts aren’t always available. However, I am super satisfied with the work on my car and the customer service was superb!!

Likely to Recommend

Repair Quality

Recently had my 2026 in for a repair. It took a few weeks to get all the parts. I had great success with getting a timeline on when the parts should arrive. Travis kept me up to date. The finished product looks fantastic!! Will definitely use them in the future.

Customer Service

Returned Clean