Caliber - Katy

4.7 (8,826reviews)
96%
25430 Bell Patna Dr,  Katy,  TX  77494

In operation 29 years, 17 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford
I-Car

Reviews (8,826)

My Experience

I highly appreciate Kiah and the service technician for the work on the car it was done under a month!! I couldn’t be happier to have a car back!! Thank You!!

My Experience

The lady that delivered my car was very nice and explained the lifetime warranty It was appreciated

My Experience

Once i pulled my car into my gatage in the light, i see that my hood is all scrapped up and i am not sure that the front fender is affixed on the driver's side in the same manner as on the passenger side..I picked it up at 5:00 which was at dusk! Once i got it in the light, it is a whole different story. I am very disappointed!!!

My Experience

Thank you Ms. Green for putting me at ease.

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Sale Rep. was Kiah Green. From the initial meeting/conversation until I picked up my vehicle she was very attentive and knowledgeable. Kiah was able to answer all my questions without having to speak with someone else. That was very impressive. She did a great job and I would definitely bring my vehicle there again. Thanks Kiah

Likely to Recommend

Repair Quality

The repair was great

Customer Service

I would say an 11. Kiah did an amazing job with keeping me informed of my repairs as well as being knowledgeable of what I needed

Likely to Recommend

Repair Quality

Grill was a little crooked. Service was good. They had my contact information wrong so I did not receive any updates until the car was ready.

Customer Service

Translated from Spanish by Carwise
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Likely to Recommend

Repair Quality

No quedo bien el arreglo Se demoraron mas dias de lo informado

Customer Service

No lo arreglaron bien Se demoraron mas dias Debo llevarlo de nuevo

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Excellent service! I recommend it. The experience was so fast and professional.

Customer Service

Excellent service!!

My Experience

Likely to Recommend

Repair Quality

I already submitted this

Customer Service

I already submitted this

Returned Clean

My Experience

My Experience

This is great experience with Caliber. They are really professional, i would never want any car accident, but if you are looking for trusted Auto Repair, its Caliber !!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Good job but missing rebet on front plastic,They should have noticed That not th Customer,,Ask th service advisor to send me the part thur Mail,l can install it myself,Since l’m an hour away

My Experience

I feel that the paint still appears to be a darker color than the original color when in direct sunlight. Also I have only driven it twice since picking it up and I have scratches on the right front fender. I don't know if the scratches from the accident have re-appeared or if they were done at the doctor appointment I was at yesterday. Is it possible for scratches to be so deep that they resurface?

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

This is my 2nd time taking my truck to caliber collision and both times have been amazing, from the time your truck is dropped off till pick up they keep you updated about the process and how everything is going, 100% recommended.

Returned Clean

My Experience