Classic Collision Katy
In operation 23 years.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Katy, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Hyundai, Nissan, Kia and Infiniti; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
All is 100% recommended,the people all is excellent!!
Likely to Recommend - 5.0/5.0 -
All excellent
Repair Quality - 5.0/5.0 -
They worked very good, good comunicación, I recommend it
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs were finished before the projected date. I like the text updates, car looks great.
Customer Service - 5.0/5.0 -
Great communication
Likely to Recommend - 0.5/5.0 -
I will not recommend a shop that tries to lie and scam you to anyone! I’ll make sure this shop takes care of the issues yall created. Because my car had ZERO issues with file pumps or batteries. I give it to yall to fix a fender bender through insurance and y’all try to either cover up a mess up and blame the car or just outright scamming people. I have already talked with my lawyers.
Repair Quality - 0.5/5.0 -
I turned my car in with no engine or mechanical issues, the only issue with the car was the accident itself and it was mostly a fender bender. I get my car returned and all of the sudden my battery is bad and my fuel pump is bad, then they try to say it’s just normal car troubles. They had the carb2 weeks and the check engine light turned on 2 days before they returned the car.. and try to blame the car. If someone comes in to the shop for something the logical thing is to return the car in the same conditions it came in.
Customer Service - 1.0/5.0 -
He’s a friendly guy but at the end of the day he has tried downplaying whatever mistake they made that caused the check engine light to come on and tried covering it up so that I pay out of pocket. But kid you not, I will not be paying a dime, I brought the car in with no check engine lights or battery issues. And if I have to involve my lawyer I will.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am satisfied with work on my Honda Accord. The employees at Classic Collision were very friendly and eager to help. I will recommend Classic in the future.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car was ready on day of promised.
Customer Service - 5.0/5.0 -
Very satusfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I really enjoy the customer service, the staff, and the friendliness of the people at the collision center. I received my car and it looked brand new, I look forward to doing business again. But not an accident form. Lol but maybe a paint job on my truck.
Repair Quality - 5.0/5.0 -
I have noticed that my steering wheel is a little bit loose. I had some issues with the steering wheel column . Honda had to replace it and now for some reason it feels very loose after the repair through
Customer Service - 5.0/5.0 -
I absolutely enjoyed the customer service at classic collision. The young lady upfront was very nice and offered one of her drivers to take me home, because I had to drop off my car and I did not have a ride home and I. did not want spend an extra $40 on Uber. They also picked l me up so I could get my car when it was ready. A full shuttle service. Their staff was very courteous, and my representative kept me informed every step of the of the repair. It was top-notch! Her logistics was phenomenal. She told me that the car will be ready by a specific time and date, and guess what!! It was ready as promised. She even offered to stay an extra 30 minutes later so I could make it up there on a Friday. I didn’t want her to stay late. so I told her I’d pick it up the next day. Such a sweet and helping Team. I hope I don’t have to get into another car accident to work with him again. lol FYI. My car was absolutely disgusting because I have three kids when I received it again. My car was spotless. I really enjoyed my experience with classic collision.
My Experience - 5.0/5.0 -
Classic Collision did a great job keeping me informed about my car. The collision repairs look great! - Jane Stallings
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
As long as Sofia is my point of contact I will.
Repair Quality - 5.0/5.0 -
Sofia was great and went above and beyond during the whole process. I have 90 vehicles in my fleet. I will definitely use you again just because of here. Again she was amazing she definitely a great employee to your company.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I have no complaints. It looks great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
No recomiendo porque no son responsables en las partes que desarman
Repair Quality - 0.5/5.0 -
Good afternoon, Sofia Dibez. The 2020 Toyota Highlander was missing the fender filler-to-post cowl gasket on the left side of the vehicle. My wife took the Highlander in today to have it installed, but was told the part arrived damaged. Please check the photos taken when the Highlander arrived for repairs; I have dated photos of that area showing it was not damaged.
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Anna was responsive the entire time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I enjoyed the professionalism and friendliness of the staff at every level of the repair process. Nolan was wonderful with keeping me updated and the work done on my tundra was SUPERB! Very pleased with your business, but I hope I never have to use you again, for obvious reasons. Haha
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kind and efficient