Classic Collision Katy

4.8 (3,076reviews)

97%

(281) 347-2455

21925 Franz Rd Ste A, Katy, TX 77449

97%

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21925 Franz Rd Ste A
Katy, TX 77449

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About Classic Collision Katy

See Photos

21925 Franz Rd Ste A
Katy, TX 77449

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 23 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Katy, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Hyundai, Nissan, Kia and Infiniti; making us a leader in comprehensive collision repair.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	8:00 am - 12:00 pm

* Holiday hours may differ.

Chrysler

Dodge

Fiat

Hyundai

I-Car

Infiniti

Jeep

Kia

Nissan

Ram

Call

Website

Reviews (3,076)

Sort By:
Newest
Rating

2,688 Customers Rated

5 Stars

78.5% Complete

(2415)
4 Stars

5.5% Complete

(170)
3 Stars

1.3% Complete

(41)
2 Stars

1% Complete

(31)
1 Star

0.1% Complete

(4)
< 1 Star

0.9% Complete

(27)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for proactive communication, including daily text and phone updates throughout the repair process. Timeliness was frequently highlighted, with numerous customers reporting their vehicles were completed ahead of schedule. The welcoming, professional, and friendly atmosphere was repeatedly commended, along with the convenience of shuttle services and on-site rental car arrangements. A few customers noted areas for improvement directly from their comments, including occasional delays beyond initial estimates, isolated quality control misses caught at pickup, and instances where proactive status updates could have been more consistent without requiring customer follow-up.

Select to learn more

Service Quality
Timeliness
Communication

"I am extremely satisfied with both the quality of the repair and the service provided. My vehicle looks ..." Read more

"Great customer service, repairs are excellent."

"... Everything promised me was done & in a timely manner. My car looks new again! I would highly recommend them!," Read more

"Mechanical repairs to suspension and steering are not resolved. Battery is conveniently dead after ..." Read more

"I appreciate the kindness of your staff and also getting my car back quicker than originally quoted."

"Faster than I expected and great customer service"

"Every time without fail our vehicles have been completed early or the day scheduled!"

"Vehicle was several days late"

"Took a little extra time!"

"... From the moment I came in, EASY! Everyone, so kind! Communication, ON POINT! & the work on my car, blew my mind! I left smiling so big while driving ..." Read more

"... shuttle service. Their staff was very courteous, and my representative kept me informed every step of the of the repair. It was top-notch! Her logistics ..." Read more

"Everyone there was very polite & couteous! They had great communication on the status of my car every step of the way."

"I appreciate the kindness of your staff and also getting my car back quicker than originally quoted."

"Communication is lacking"

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"I am extremely satisfied with both the quality of the repair and the service provided. My vehicle looks ..." Read more

"Great customer service, repairs are excellent."

"... Everything promised me was done & in a timely manner. My car looks new again! I would highly recommend them!," Read more

"Mechanical repairs to suspension and steering are not resolved. Battery is conveniently dead after ..." Read more

"I appreciate the kindness of your staff and also getting my car back quicker than originally quoted."

"Faster than I expected and great customer service"

"Every time without fail our vehicles have been completed early or the day scheduled!"

"Vehicle was several days late"

"Took a little extra time!"

"... From the moment I came in, EASY! Everyone, so kind! Communication, ON POINT! & the work on my car, blew my mind! I left smiling so big while driving ..." Read more

"... shuttle service. Their staff was very courteous, and my representative kept me informed every step of the of the repair. It was top-notch! Her logistics ..." Read more

"Everyone there was very polite & couteous! They had great communication on the status of my car every step of the way."

"I appreciate the kindness of your staff and also getting my car back quicker than originally quoted."

"Communication is lacking"

David (Chevrolet owner) reviewed 11/9/26

Armaldo was a big help to me! He saw to it that my car repairs were perfect!

I would highly recommend them!

Classic Collision did a fantastic job!

Fantastic

Emily (GMC owner) reviewed 11/6/26

Ahmed (Honda owner) reviewed 11/6/26

Body work was exceptional. The team communicated every step of the process to me and we able to return my car to me within 2 weeks time

Samantha (Hyundai owner) reviewed 11/5/26

James (Dodge owner) reviewed 11/5/26

They did a very professional job from start to finish, thanks

Sylvia (Honda owner) reviewed 11/5/26

Excellent communication! Excellent repair! Thank you!

Hector (Toyota owner) reviewed 11/5/26

Yes, it looks 100% better than it was.

Tyler (Hyundai owner) reviewed 11/5/26

James (Jeep owner) reviewed 11/5/26

Carlos (BMW owner) reviewed 11/5/26

Purely excellent

Francisca (Nissan owner) reviewed 11/5/26

Nathaly (Honda owner) reviewed 11/5/26

Aimee (Honda owner) reviewed 11/3/26

I absolutely love working with Sofia! The whole team is a delight to work with. Not only did they have my car ready one week ahead of schedule, they provided transportation home and back, dealt with insurance, cleaned my car, and did an excellent job with repair!! I’m singing in my Honda again.

Sandra (Honda owner) reviewed 11/3/26

Amazing Team! Amazing work!

Jordan (Honda owner) reviewed 11/3/26

Sandra (Honda owner) reviewed 11/2/26

The repair was beautiful. Everyone is friendly and very professional.

A great experience- unfortunately I’ve had to bring my car in more than once- will do it again if I’m unfortunate enough to have damage to my car again

Workmanship was beautiful!

Everyone is so dedicated to making an upsetting situation tolerable

Ralph (Toyota owner) reviewed 11/2/26

Wendy (Ford owner) reviewed 11/2/26

Second time working with Classic. Amazing results both times. Armando is great to work with!

Great service, beautiful work! Staff is exceptional! Shout out to Armando!

Guadalupe (Hyundai owner) reviewed 11/2/26

Very happy with the service 😀

Definitely 👍 I will recommend

Very happy with the service from Mr Armando.

Yvette (Honda owner) reviewed 11/2/26

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You have the right to choose where to fix your vehicle. Your auto insurance company cannot require you to go to a particular auto body repair facility.

Classic Collision Katy

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Classic Collision Katy

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (3,076)

2,688 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?