Gerber Collision & Glass - Katy

4.8 (108reviews)
97%
6117 Hwy Blvd,  Katy,  TX  77494

In operation 85 years.

Gerber Collision & Glass - Katy, TX. offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (108)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, with repairs often completed ahead of schedule and vehicles looking brand new or better than expected. The staff receives high marks for professionalism, kindness, and going above and beyond customer expectations. Communication stands out as a major strength, with customers appreciating regular text updates, clear explanations, and being kept informed throughout the repair process. The timeliness of service is frequently highlighted, with many repairs finished earlier than promised. Customers value the stress-free experience, excellent customer service, and attention to detail. The shop maintains high cleanliness standards and demonstrates genuine care for customer satisfaction. While most experiences are overwhelmingly positive, a few customers noted minor issues with timing accuracy or needed follow-up repairs, which were promptly addressed by the dedicated team.
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"... when we filed the claim and they picked up the car, the service was outstanding, fast, and efficient. Moreover, the staff—from the front desk to the service ..." Read more
"Gerber made my Rav brand new again! Very professionally done !"
"You guys did an awesome job. From the customer service to the results. I think my repair looks better than the original ..." Read more
"They did a great job on my truck. I am satisfied"
"The team at Gerber did a great job with our car and the service was top tier."
"The vehicle was done a day before expected. Loved the communication with texting me about the ..." Read more
"My vehicle was ready the evening before. Very accurate estimate and updates given along the ..." Read more
"Super early than expected"
"Vehicle was ready several days before expected"
"Ready way earlier than expected was amazing"
"... all of my questions with patience and knowledge. The communication was amazing and kept me up to date on everything. They were exactly correct on the time they said ..." Read more
"Process was seamless. Staff was very kind & helpful. They kept me informed as we went along. Happy car. Happy owner. Highly recommend Gerber ..." Read more
"Friendly staff and great communication."
"I had regular calls and texts."
"The regular Texts and update calls were really appreciated and helpful. Thank you!"

My Experience

Everyone was very nice and the communication was great.

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My Experience

I truly appreciate your support.

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Returned Clean

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My Experience

Nothing great job overall

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Returned Clean

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My Experience

Best service of all time. Customer service was absolutely perfect took away all of my concerns regarding the repair of my vehicle.!!! I will use them again and again!

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Returned Clean

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Repair Quality

Fixed the car and it looks fabulous.

Customer Service

They were very friendly and kept you informed.

Returned Clean

My Experience

Great customer service. They did an amazing job. Highly recommend!

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They will be a go to for anything in the future

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Fast, great customer service, great pricing, quality work. Highly recommend!

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Always kind and courteous

Returned Clean

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My Experience

Fantastic job, everything communicated brilliantly. Completely satisfied 100% would use use again.

My Experience

Tire sensor light still on and it wasn’t repaired

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Excellent. Wouldn't release truck to me until they thought it was perfect. Nice in this day & age instead of just saying its good enough

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Great Experience

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Car looked even newer than when I got it fantastic job

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Car came out well very satisfied

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Couple issues but they were taken care of in the long run

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Returned Clean

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Returned Clean