Gerber Collision & Glass - Houston/Bissonnet St.

4.8 (465reviews)
99%
11120 Bissonnet St,  Houston,  TX  77099

In operation 85 years, 3 years at this location.

Gerber Collision & Glass - Houston/Bissonnet St offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM Basic
Hyundai
I-Car
Jeep
Ram

Reviews (465)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for professionalism, attentiveness, and making customers feel comfortable throughout the process. Proactive communication via text and phone updates was a standout highlight, keeping customers informed at every stage. Timeliness was another strength, with numerous vehicles completed ahead of schedule. A few customers noted areas for improvement directly from their experience, including occasional delays, minor post-repair issues such as damaged components or loose trim, front desk organization, and inaccurate text notification updates.
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"... with Gerber Collision & Glass! From start to finish, the communication was amazing, and I was kept updated throughout the entire repair process. Everyone was ..." Read more
"Highly satisfied with our service. Quick turnaround, excellent customer service, very professional and helpful. Everything about it went smoothly our car looks ..." Read more
"Amazing work!!"
"Very professional, responsive to my needs and was able to repair my vehicle in a timely manner. Very satisfied."
"... the first time getting my cả repaired here, and the staff were friendly and genuinely dedicated. They walked me through the repair process step by ..." Read more
"Actually completed earlier than expected"
"My vehicle was ready before the expected time! They worked quickly and efficiently!"
"The repair work was excellent and was repaired faster than expected by a week. Im a very satisfied customer."
"I was told 10 working day and got it back in four days"
"... in the dark on when my vehicle would be ready, and everything was done on time. In fact delivered 1 day early." Read more
"Really appreciated the texts with status instead of having to call"
"... recommend Gerber to anyone needing body work or repairs. Great communication, great work, and an overall great experience! 1010!" Read more
"Top notch communication"
"Great work, constant communication, never felt like I was in the dark on when my vehicle would be ready, and everything ..." Read more
"They kept me updated daily"

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Let the time pass a little bit then I’ll see if something happens to the paint. But right now everything looks good. Thanks team.

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My Experience

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Returned Clean

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Returned Clean

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Repair Quality

The service was wonderful and everyone was very helpful and informative.

Customer Service

The customer service was excellent. Everything was very helpful and informative.

Returned Clean

My Experience

Keep up the good work 👏

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Customer Service

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Customer Service

Great communication throughout the process.

Returned Clean

My Experience

Great service. Mr. Gerard was very helpful

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Repair Quality

Mr. Gerard service was excellent

Customer Service

Returned Clean

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Repair Quality

They found a way to make my repair easy and smooth! I can recommend them 100%

Customer Service

Gerard Flores was really helpful and he kept me updated always

My Experience

Thí was the first time getting my cả repaired here, and the staff were friendly and genuinely dedicated. They walked me through the repair process step by step and gave me a clear timeline for when it would be done. With such attentive service and quality work, I am happy with the results and will gladly recommend this place to others. They event took care of returning the rental car for me. My car looks brand new- huge thanks to the whole team and I will definitely send friends and an acquaintances their way. Thank you.

Likely to Recommend

Repair Quality

Totally satisfied with the services

Customer Service

Translated from Spanish by Carwise
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Likely to Recommend

Recomendado al 100

Repair Quality

Muy buen servicio, trato de calidad y personal muy amable desde el manager hasta , la recepcionista !! Muy satisfecha

Customer Service

Exelente calidad se servicio y rapidez

Returned Clean

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

Likely to Recommend

Repair Quality

Muy buen trabajo y en un tiempo razonable

Customer Service

Exelente desde que entras muy amables

Returned Clean

My Experience

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Customer Service

Returned Clean

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Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

No issues, repair time took longer than expected, but at least I was being updated on the repair process

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Repair Quality

Repairs look good

Customer Service

My Experience

Communication was very good and customer service was very friendly. Always kept me updated and answered any questions I had. Repairs on the car exceeded any of my expectations. Highly recommend

Likely to Recommend

I would highly recommend

Repair Quality

Great communication and excellent repairs. Great customer service as well

Customer Service

From the front desk to my collision agent the customer service was on point.

My Experience

Gerard and Jeanette (I apologize if the spelling is incorrect for their names) made this such an easy and pleasant experience for me. Communication was top tier and their tone was always caring and warm. Their results were immaculate - like my collision never even happened to begin with. I’m grateful to say that you guys now have a loyal client - I know where I’m going if I ever have any collision or glass repairs to work on. Thank you guys.