Kayser Automotive Group
In operation 101 years.
Kayser began selling and servicing cars back in 1925 on East Washington Avenue in Madison. Paul A. Kayser, a farmer from Fitchburg opened the dealership to sell and service the new Ford Model T. Thanks to the loyalty of so many satisfied customers and the dedicated & effective work of so many Kayser employee's we grew to be the largest Ford dealership in the state. Kayser has since grown to sell Chrysler, Dodge, Jeep, Ram, Isuzu Trucks, Ford and Lincoln brands in four locations, Sauk Prairie, Pulaski, Watertown and Madison. When Paul Kayser began selling the Ford Model T in downtown Madison, the city was really more akin to a small town. Although I have always thought of Madison as having that small town feel, it has grown tremendously and very successfully since 1925. However, we still strive to provide small town friendliness while maintaining the low, volume pricing model Kayser has been known for. We look forward to seeing you again soon. Sincerely, Sean Baxter President
- Free Estimates
- Insurance Company Assistance
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
Bob and Jenny have exceeded all of my expectations in all areas. Thanks to both of you ! Gary
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Happy that you washed and cleaned our car before returning it to me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The customer service was outstanding, Robert kept me informed of progress and delays and was very responsive to needs. Outstanding job by all in the Body Shop you all “hit it out of the park”
Likely to Recommend - 1.5/5.0
Repair Quality - 2.5/5.0 -
I was promised a week or 2 length period of time to fix the vehicle and it ended up being a month and a half. I also had no communication with updates of where they were on the truck and when it would be done and had to visit the shop weekly to get any information. I also didn’t get a call when my truck was done last week and was notified by another front office person that it was done to know when to pick it up. Overall I was not happy with the service.
Customer Service - 2.0/5.0 -
I was promised a week or 2 length period of time to fix the vehicle and it ended up being a month and a half. I also had no communication with updates of where they were on the truck and when it would be done and had to visit the shop weekly to get any information. I also didn’t get a call when my truck was done last week and was notified by another front office person that it was done to know when to pick it up. Overall I was not happy with the service.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Everything was top-notch. Kayser replaced a headlight we didn’t know it was bad and cleaned our foggy looking headlight casings. They even vacuumed out the car interior. That was above and beyond our expectation!
Repair Quality - 5.0/5.0 -
The repair was thorough and r car works great.
Customer Service - 5.0/5.0 -
Communication was clear, friendly, timely, and through multiple means. We received a call and an email.
My Experience - 5.0/5.0 -
The team was professional, quick and responsive. I couldn’t imagine the repairs would be made that quickly and to my satisfaction. I would strongly recommend Kayser Collision Center. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Love how it turn out, they have done an awesome job and got it done really fast. Thank you too the team there.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job done on tme
Customer Service - 5.0/5.0 -
Professional all the way
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All was good. Surprised at how clean the car was even inside
Customer Service - 5.0/5.0 -
Great
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair looks great.
Customer Service - 5.0/5.0 -
Very friendly and very organized.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Excellent work!
Customer Service - 5.0/5.0 -
Kept me up to date on what was happening with my car.
My Experience - 5.0/5.0 -
You guys are the best! 10 Stars
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 2.0/5.0 -
Car looks beautiful, trunk latch/release not working since having it back.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They do a great job
Customer Service - 5.0/5.0 -
Nice work and Professional people
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Staff are always pleasant and the work is good.
Repair Quality - 5.0/5.0 -
Vehicle looks awesome and runs great! Came back totally detailed.
Customer Service - 5.0/5.0 -
We received an estimate very quickly and things beyond their control (getting needed parts) took awhile, but we received updates and understand this problem.