Kayser Automotive Group
In operation 101 years.
Kayser began selling and servicing cars back in 1925 on East Washington Avenue in Madison. Paul A. Kayser, a farmer from Fitchburg opened the dealership to sell and service the new Ford Model T. Thanks to the loyalty of so many satisfied customers and the dedicated & effective work of so many Kayser employee's we grew to be the largest Ford dealership in the state. Kayser has since grown to sell Chrysler, Dodge, Jeep, Ram, Isuzu Trucks, Ford and Lincoln brands in four locations, Sauk Prairie, Pulaski, Watertown and Madison. When Paul Kayser began selling the Ford Model T in downtown Madison, the city was really more akin to a small town. Although I have always thought of Madison as having that small town feel, it has grown tremendously and very successfully since 1925. However, we still strive to provide small town friendliness while maintaining the low, volume pricing model Kayser has been known for. We look forward to seeing you again soon. Sincerely, Sean Baxter President
- Free Estimates
- Insurance Company Assistance
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Fixes look great, but The “soft touch” car wash left swirls in the paint and the wipe down with dirty rag was definitely not appreciated!
Customer Service - 4.5/5.0 -
I always enjoy the people
Likely to Recommend - 5.0/5.0 -
I’ve recommended Kayser to several family and friends already!
Repair Quality - 5.0/5.0 -
The staff and facilities are amazing! Forever customer.
Customer Service - 5.0/5.0 -
Again the staff is amazing and super helpful
My Experience - 5.0/5.0 -
I realize the staff are professionals, but the team did such a phenomenal job at restoring the paint that I question if it was ever damaged in the first place. If I didn't have the photos, I wouldn't believe it. Better than perfect.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They did a great job
Repair Quality - 5.0/5.0 -
Everything went just fine thank you
Customer Service - 5.0/5.0 -
Everything went just fine thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Derrick was a huge help. Very good at his job, great communication.
My Experience - 5.0/5.0 -
The job was well done. Only frustration I had was saying the job would only be 2-3 days and it was 2 weeks.
Likely to Recommend - 5.0/5.0 -
Because this is a lease car, I didn't want to take it to another body shop
Repair Quality - 5.0/5.0 -
The repairs look good. The only issue I (my wife) had was the time it took. When she took it in on January 8 - before the snow flew - she was told it would take 2-3 days. Then she had to call after that time to ask when it was going to be done. She picked it up 2 weeks after dropping it off. That was the only frustration. There were a couple of e mails during that time but she still had to call about the status of the repair and when could it be picked up.
Customer Service - 5.0/5.0 -
They were always very friendly when I called but still had to follow up because it took so much longer than expected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Thank you so much for repairing my car and probably replacing the gas tank. The work outside the car looks great and assume under the bumper was done as well ..I’d highly recommend your body shop to my friends. I have another car that needs work on a side mirror. It’s probably a one day job. Thank you, again, Linda Soltwedel
Likely to Recommend - 5.0/5.0 -
The only problem I had was I didn’t hook up with the service department when I made an appointment,. I went thru your other agency. The guy was very confused…I don’t know his name…
Repair Quality - 5.0/5.0 -
I feel the car looks terrific and all the spots were taken care of-now with the bumper, I don’t know ! Thank you for fixing my Mustang!!
Customer Service - 2.5/5.0 -
I really wanted new door latches for my car and was a recall to have it fixed. Alex said, No Way..Everything else was done but they say I might need new tires?? Let me know when you have a sale!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Vehicle looks great and they were very friendly and easy to work with!!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
I ended up buying a new escape.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything more than acceptable
Customer Service - 5.0/5.0 -
Extraordinary
My Experience - 5.0/5.0 -
Everything was handled very professionally and my almost 10 year old car came back looking like a 3 year old car. Kayser made the whole process as easy as possible, including taking care of the car rental when I picked up my vehicle and calling Enterprise to come pick me up, when I dropped my vehicle off. Thanks Kayser! Tim