Kayser Automotive Group
In operation 101 years.
Kayser began selling and servicing cars back in 1925 on East Washington Avenue in Madison. Paul A. Kayser, a farmer from Fitchburg opened the dealership to sell and service the new Ford Model T. Thanks to the loyalty of so many satisfied customers and the dedicated & effective work of so many Kayser employee's we grew to be the largest Ford dealership in the state. Kayser has since grown to sell Chrysler, Dodge, Jeep, Ram, Isuzu Trucks, Ford and Lincoln brands in four locations, Sauk Prairie, Pulaski, Watertown and Madison. When Paul Kayser began selling the Ford Model T in downtown Madison, the city was really more akin to a small town. Although I have always thought of Madison as having that small town feel, it has grown tremendously and very successfully since 1925. However, we still strive to provide small town friendliness while maintaining the low, volume pricing model Kayser has been known for. We look forward to seeing you again soon. Sincerely, Sean Baxter President
- Free Estimates
- Insurance Company Assistance
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fantastic, service and pleasant, helpful staff. Every corner of the Kayser dealership delivers.
Likely to Recommend - 5.0/5.0 -
Great repair shop, just like the rest of the dealership
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0 -
Very friendly and helpful staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
they went above and beyond to get my truck done in order for me to go on my military orders with my truck
My Experience - 5.0/5.0 -
Receptionist was awesome. Did nice work. Got car back on day originally projected.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Truck looked great, the technician did a great job getting it repaired and looking brand new again.Could tell he paid a lot of attention to the details. The entire experience was positive, from the time we secured an estimate to the time we picked it up. Very satisfied with the entire experience. Thank you…..
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff at the collision center is awesome they always do their best to go above and beyond excellent body work can’t even tell someone hit my parked car 😁
Customer Service - 5.0/5.0 -
Casey, Bob, Nathan, Megan and Tyler are really the best. Nathan should really get a hair cut though
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The customer service person (I can not remember her name) was happy and friendly. She called with updates and let me know I forgot my umbrella before I knew it was left behind.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good job with truck, everything was well communicated, smooth, easy experience.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff at Kayser were very kind to me. I was in the middle of cancer treatment and they were patient with my need to keep rescheduling and when I was able to bring my car in they were very accommodating in helping me get a rental car. I highly recommend Kayser. They did a great job and were half the price of another place
My Experience - 5.0/5.0 -
My only comment is that I received an email that my car was ready for pickup. When I went to pick up the car, I was told it was in fact not ready the email was computer generated. I did get my car later the same day. Would suggest that email not be generated until vehicle is actually ready.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality was great. Paint match was perfect
Customer Service - 4.0/5.0 -
Received an email that my car was finished (it did mention a phone call to set up delivery) I went to pick up the car and was informed that the email was computer generated and my car was not ready yet. I did however get my car later that day. I would suggest that no email be generated until car is actually ready.
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 0.5/5.0 -
Car was supposed to be ready in a few days, date kept being pushed out.