Kayser Automotive Group
In operation 101 years.
Kayser began selling and servicing cars back in 1925 on East Washington Avenue in Madison. Paul A. Kayser, a farmer from Fitchburg opened the dealership to sell and service the new Ford Model T. Thanks to the loyalty of so many satisfied customers and the dedicated & effective work of so many Kayser employee's we grew to be the largest Ford dealership in the state. Kayser has since grown to sell Chrysler, Dodge, Jeep, Ram, Isuzu Trucks, Ford and Lincoln brands in four locations, Sauk Prairie, Pulaski, Watertown and Madison. When Paul Kayser began selling the Ford Model T in downtown Madison, the city was really more akin to a small town. Although I have always thought of Madison as having that small town feel, it has grown tremendously and very successfully since 1925. However, we still strive to provide small town friendliness while maintaining the low, volume pricing model Kayser has been known for. We look forward to seeing you again soon. Sincerely, Sean Baxter President
- Free Estimates
- Insurance Company Assistance
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks for the quick repair and easy process!
Customer Service - 5.0/5.0 -
Friendly, and explained everything
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks fantastic! Like it was brand new
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Actually 9.5. We live in an area with sporadic cellphone service. We also have a landline. A message about a 4 day delay was left only on the cellphone, and we didn’t get the message.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Personnel did a wonderful job of keeping me informed about the progress of the repair.
My Experience - 5.0/5.0 -
It's like my damage never even happened
Likely to Recommend - 5.0/5.0 -
They do a great job.
Repair Quality - 5.0/5.0 -
Vehicle looks like new again.
Customer Service - 5.0/5.0 -
Service mgr was always ready to take calls and deal with insurance issues from other party.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You did a great job communicating the progress of the repairs. I liked the email and text updates. I appreciated your help in getting a rental car so quickly. The paint and finish look great!
Likely to Recommend - 5.0/5.0 -
Even with the issues experiences after the repair, I would not hesitate to return for service or recommend to friends/family members.
Repair Quality - 4.5/5.0 -
Overall, very happy with the service and communications. Noticed (2) items were not fixed and had to take back (1 plastic part and a wheel bearing). Vehicle is still not 100%, however planned maintenance will address other issues found.
Customer Service - 5.0/5.0 -
Casey called and messaged as progress was made on my car. Very happy with the communications aspect.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Even though I specifically mentioned it during the repair estimate, the outside ambient temperature still doesn't work. It constantly shows 50°.
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
Even though I specifically mentioned the outside temperature sensor not working after the accident to the repair estimator during the inspection, the outdoor ambient temperature display is still not working.
Customer Service - 5.0/5.0 -
Other than not repairing or replacing the outside temperature sensor I'm absolutely 100% satisfied with all of aspects of my encounter with the facility.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car drives excellent. After we have the body work done it will be great