Keatons Collision Center, Inc.

4.8 (5,278reviews)
97%
3425 US Route 60,  Huntington,  WV  25705
Bot
Shop AssistantSparkles

Keaton's Collision Center is a full service auto collision and paint shop. We also offer full detail services, auto glass replacement, and much more.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
GM Basic
Honda
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (5,278)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs that restore vehicles to like-new condition, often exceeding expectations. Many highlight the exceptional communication through text and phone updates that kept them informed throughout the repair process. The team's professionalism, friendliness, and willingness to handle insurance matters directly are frequently commended, significantly reducing customer stress. Customers also appreciate the added touch of complimentary interior and exterior cleaning upon vehicle return. A few customers noted areas for improvement directly in their feedback, including occasional difficulty reaching the shop by phone, delays in proactive status updates, and in isolated cases, concerns about repair timelines and part quality. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend the shop to friends and family.
Select to learn more
"... is one of the best Ive ever had to use hands down. They did an awesome job with the repair and made my car look like new and returned to me sparkling clean inside and out. ..." Read more
"... Keatons to anyone needing repairs to their vehicle. Paint match and bodywork are exceptional. Thank you for this quality repair!!" Read more
"... apprised of the progress during the repair. Not only was the repair perfect, but they cleaned the inside of my vehicle as well." Read more
"... my interior door panel was damaged during removal a poor quality replacement was used it has a broken piece and extremely dirtystained surfaces." Read more

Likely to Recommend

This is the second time we have used Keaton's to repair our vehicles.

Repair Quality

Dwayne went above and beyond to make sure my vehicle was fixed to my satisfaction and with quality parts.

Customer Service

Excellent customer service!

Returned Clean

My Experience

Very helpful and worked with me on fair pricing. Great at explaining the process and any issues that came up during the repair.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Excellent body work.

Repair Quality

However, I felt like you held my car hostage for about 5 days after it was completed because there was repair money owed by the insurance company. The result of that was a 500 fee I had to pay to Enterprise car rental for the extra days. The workmanship on my car was excellent. The communication about my vehicle was poor at best. If I hadn't stopped by and ask for my car you would probably still have it. Phone calls didn't seem to work.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Staff fantastic

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent paint match.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everyone was great to deal with. Dwayne is very good at his job. The body work mechanics did a great job.

Customer Service

Returned Clean

My Experience

Unfortunately this was not my first trip to Keaton’s but because of their impeccable customer service and amazing skills, they are ALWAYS the ones I turn to. Dewayne was easy to work with, provided excellent communication throughout the process and worked with my insurance-taking the stress off me. Keaton’s is the best!!

Likely to Recommend

Repair Quality

I have used Keaton’s several times. Service and workmanship are excellent! Dewayne provided excellent communication and guidance throughout the process. Highly recommend.

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

So far so good

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I think quality of work was excellent, at least on first blush, I think Keaton could absorb small issues( nuts/ bolts/ etc) on cash repairs and create more consumer satisfaction

Repair Quality

The damage appears well repaired, the truck was washed and presentation was well done.

Customer Service

Very friendly and professional

Returned Clean

Likely to Recommend

Repair Quality

Customer Service