Keeler Collision Center

1,624reviews
1111 Troy Schenectady Rd,  Latham,  NY  12110

In operation 62 years.

At Keeler Collision we understand that you need a professional auto body shop that’s capable of restoring your car to factory specifications and finish. We also understand how important it is to get your bodywork completed and your vehicle back on the road as quickly as possible. We are 100% committed to Safe and Proper repairs. That’s why our factory-certified technicians can help with any brand or model and make sure you get the repair you deserve. We are certified in Honda, Acura, Mercedes-Benz, BMW, Tesla and Lucid.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
BMW
Honda
I-Car
Lucid
Tesla

Reviews (1,624)

Likely to Recommend

Repair Quality

Repairs completed quickly and seem perfect. Really appreciate the regular updates.

Customer Service

Casey was very pleasant and helpful. She’s a great ambassador for Keeler.

Returned Clean

Likely to Recommend

Repair Quality

Customer service is excellent. Repairs look great.

Customer Service

Kept me informed throughout process

Returned Clean

Likely to Recommend

Quality service that is timely and professional.

Repair Quality

Kasey was incredibly diligent in terms of updating me on the process and proactively reaching out to my insurance.

Customer Service

See previous comment regarding Kasey.

Returned Clean

Likely to Recommend

Repair Quality

Keeler offered me an array of customer amenities including shuttling me to pick up my rental vehicle when my car first when in for repairs to dropping my vehicle off at my place of employment, and returning the rental for me at completion. Each individual I interacted with (service advisor, transportation, technicians, etc) was professional, knowledgeable, and genuinely pleasant (kudos HR).

Customer Service

I’ll refer to my original comment every interaction was knowledgeable, professional and very kind.

Returned Clean

Likely to Recommend

Repair Quality

Great work. Constantly kept me informed of their progress.

Customer Service

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Repair Quality

Customer Service

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Likely to Recommend

Definitely would recommend.

Repair Quality

Customer Service

Received updates weekly from Derek.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Likely to Recommend

Yes, The car looked great inside and out. Derek was clear from the beginning it would be several weeks before I got the car back but he kept in touch through the whole process. Very pleased.

Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

tires never been checked; they are out balance and alignment are off. I would like to have them fixed as soon as possible. please call to confirm.

Customer Service

Returned Clean

My Experience

Kasey was very helpful, friendly, and dependable. She made a bad situation (a car accident) into a much better experience. Thank you to Kasey and the entire Collision team!

Likely to Recommend

Repair Quality

Kasey was excellent. She was dependable, friendly, and informative.

Customer Service

Kasey was excellent. She was dependable, friendly, and informative.

Returned Clean

Likely to Recommend

Repair Quality

Kasey did a great job. Thanks

Customer Service

Awesome.

Returned Clean

My Experience

Derek and Brian were outstanding in the collision department. Went above and beyond.

Likely to Recommend

Repair Quality

Incredibly thorough and high quality repair.

Customer Service

Great communication.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

My car repair took much too long close to 2 months

Customer Service

Many details were missed including no front license plate to a loaner vehicle after insurance loaner ran out of coverage

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean