Keeler Collision Center

1,624reviews
1111 Troy Schenectady Rd,  Latham,  NY  12110

In operation 62 years.

At Keeler Collision we understand that you need a professional auto body shop that’s capable of restoring your car to factory specifications and finish. We also understand how important it is to get your bodywork completed and your vehicle back on the road as quickly as possible. We are 100% committed to Safe and Proper repairs. That’s why our factory-certified technicians can help with any brand or model and make sure you get the repair you deserve. We are certified in Honda, Acura, Mercedes-Benz, BMW, Tesla and Lucid.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
BMW
Honda
I-Car
Lucid
Tesla

Reviews (1,624)

Likely to Recommend

Repair Quality

Customer Service

We weren’t kept informed about the progress of finishing the car. We were not given a loaner, and it took a month.

Returned Clean

My Experience

My Experience

Did a great job. Better than before I brought it in!

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Repair Quality

Customer Service

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Likely to Recommend

4% upcharge is bad

Repair Quality

Service was good....prices were substantially higher than competition....than to apply an extra 4% charge for using a credit card is really outrageous!! I've been a good customer for years and I am angry about the extra 4% upcharge...and will take that into consideration the when needing service or a new car.

Customer Service

People were great....4% credit card upcharge TERRIBLE

Returned Clean

Likely to Recommend

more likely if purchased there as they state they use original Honda parts.

Repair Quality

Looks good to me

Customer Service

I needed to make plans as I am alone and had no rental car anymore so I was just asking for an honest tentative date so I could plan my life and it seemed as if this was too much to ask. If it would be 2 weeks, tell me 2 weeks, do not be evasive. 2-3 weeks, tell me 2-3 weeks. Honesty is the best policy. If it ends up sooner, good, then you make your customers happy that you were even able to accomplish sooner.

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Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

Based on my experience, I would have no reservation to recommend Keeler’s Collision Center.

Repair Quality

Customer Service

I was treated in a professional and courteous manner at all times. Eddie kept me updated with weekly calls as the work progressed.

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Likely to Recommend

Repair Quality

Car came out great! We were very happy with the results And the service we received ! Thank you my son’s wheels are exactly what he wanted

Customer Service

They did a fantastic job with the black wheels we had done. We also were very pleased with the customer service. Thank you!

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Repair Quality

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Repair Quality

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My Experience

Everything was done up nice and easily which saved a lot of confusion and stress! The whole process was pretty painless!

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Repair Quality

Customer Service

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My Experience

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Repair Quality

Customer Service

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Likely to Recommend

I’ve been coming to Keeler for over a decade and your service has always been second to none.

Repair Quality

Christina is a rock star. She could not have been more reassuring and professional and she went well above what could be expected of any service individual. Thank you Christina.

Customer Service

Christina, and everyone my sister and I dealt with at Cuyler went well beyond what could be expected. Christina arranged for our rental vehicle to be picked up and for our car to be driven to our home because my sister had broken her wrist. Thank you Christina. You saved the day and the month!!!

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Repair Quality

Customer Service

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Likely to Recommend

They have done good work in the past, and I would not let this experience affect my future use of or suggested use of Keeler Collision

Repair Quality

I was contacted on a regular basis, however I feel that some items were glossed over, and I was taken by surprise when told my car would have to be totaled, this after four weeks of work, when during reassembly it was discovered the frame was bent. Having owned cars for forty years, I was surprised that the frame being bent was not discovered until the final refit.

Customer Service

I feel that I was contacted on a regular basis, but as I said before, I feel that I was not fully informed in regards to the seriousness of the damage done to the vehicle.

Returned Clean

My Experience

Great work awesome service

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Repair Quality

Customer Service

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Repair Quality

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