Keeler Collision Center

1,624reviews
1111 Troy Schenectady Rd,  Latham,  NY  12110

In operation 62 years.

At Keeler Collision we understand that you need a professional auto body shop that’s capable of restoring your car to factory specifications and finish. We also understand how important it is to get your bodywork completed and your vehicle back on the road as quickly as possible. We are 100% committed to Safe and Proper repairs. That’s why our factory-certified technicians can help with any brand or model and make sure you get the repair you deserve. We are certified in Honda, Acura, Mercedes-Benz, BMW, Tesla and Lucid.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
BMW
Honda
I-Car
Lucid
Tesla

Reviews (1,624)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Have to bring my car back, as there were items missed with the repair

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Getting updates and call backs were not always timely. If you say you will call back before the end of the day follow through even if it is to say you dont have an answer.

Returned Clean

Likely to Recommend

Took two weeks!!! Will not use your facility again.

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Likely to Recommend

Repair Quality

The work done was profetional, and car was fully cleaned interior and exterior. I would give higher ranking if they can make the waiting time shorter.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

Wonderful service and extraordinarily accommodating to my schedule that is busy with family and work. Both Christinas and Doug were welcoming and went above and beyond the needed paint defect fix on my car.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I have some experience to prepare my vehicle through my insurance company at Collision expert. It flow well without any problem with them. When I purchase my MINI at Keelar, I was happy to purchase ( lease) with sales guy. When hit a deer, I thought this place is the best place to repair too. It has been frustrated the process and the quality job.I let it go my frustration of the process but when I picked up, there was no stripe on my MINI and so many tiny buffed scratches all over on front ( is this normal?) Ed text me that my car can’t apply the stripe on 30days due to just painting. Is that means I can’t wash (wash car machine) my car for a while( how long)? I didn’t get those an important information. Also I asked change tire to winter tire while my car is repairing. When I drove a straight road, my car is slightly going to right, it isn’t completely aligned. Do I have to ask service with alignment as well? If so, you have to tell me if this have to be done together when change the tire. I have appointment in Jan for apply the stripes, please fix an alignment and buffed scratches. Also, please help to fix screen ( it shows different than before). Thank you.

Likely to Recommend

Repair Quality

Customer Service

Thank you Douglas

Returned Clean

My Experience

There where scratches on the car that weren’t there before, the car feels like it needs a wheel alignment now. I don’t know if that’s from putting it up and continuing to keep having to lift it but, I’m very Pacific about my car.

Likely to Recommend

Repair Quality

The work was Awesome, but there’s marks on the other side of the car that wasn’t there

Customer Service

Returned Clean

My Experience

Ed was excellent

Likely to Recommend

Repair Quality

Great service with great communication and social skills by the two reps

Customer Service

great communication and service

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Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Particular thanks and acknowledgement to Ed in the service dept (apologies for losing his card with his last name) who walked me through my service visit and not only answered questions on his day off, but had someone else in the dept call to assist me! Really fabulous customer service.

My Experience

Everyone at Keeler Collision were extremely helpful and a pleasure to have them take care of every little detail. I would recommend keeler collision to any of my family and friends. Thank you very much!!

Likely to Recommend

Repair Quality

Repair was excellent. Inside vehicle was completely detailed! Everything exceeded expectations.

Customer Service

Everyone was extremely helpful and very efficient. I was waited on immediately.

Returned Clean