Keeler Collision Center

1,624reviews
1111 Troy Schenectady Rd,  Latham,  NY  12110

In operation 62 years.

At Keeler Collision we understand that you need a professional auto body shop that’s capable of restoring your car to factory specifications and finish. We also understand how important it is to get your bodywork completed and your vehicle back on the road as quickly as possible. We are 100% committed to Safe and Proper repairs. That’s why our factory-certified technicians can help with any brand or model and make sure you get the repair you deserve. We are certified in Honda, Acura, Mercedes-Benz, BMW, Tesla and Lucid.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
BMW
Honda
I-Car
Lucid
Mercedes-Benz
Mercedes-Benz Elite
Tesla

Reviews (1,624)

My Experience

Hopefully there is not a "Limit" of digital space allowed for this comment. Thank you to Ben, Tom, and Chris for taking time out of their busy schedules to go over the task required to rectify the damage. Thank you Tyler and Eme, Jake for all the updates and communication. Looking over the car quickly, the front Bumper looks Nice. All the hardware and alignment is nicely done. Thanks for the new Condenser, I know it was needed. The Silver on Black looks good. Like Silver and Onyx together. The Hood paint looks Super. Compliments to the painter. Hood alignment is a little off. Right side has a 5mm gap, driver side 2.5 mm. No big deal, I notice those little things. I doubt anyone else would even notice. And the hood hardware is slotted, 5 mins for me to adjust. Just giving you a Roland assessment. Thanks for removing the 3 Turkey feathers that were still in there also. Enjoy your day, Roland

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The work was done well and in a timely manner.

Likely to Recommend

Repair Quality

perfect job

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The work that was completed was great, however getting in for the actual appointment was painful. I had made a reservation a month in advance and then was told it would take up to two weeks to complete. When I asked to reschedule, I was informed that it could possibly be March before the car was completed. They eventually did make things right by getting us a car and having the car completed at the two week mark.

Customer Service

See previous comments.

Returned Clean

My Experience

The two ladies in the Collision Center were a pleasure to deal with. Unfortunately when I got into my accident I was in a very rough position and they made me feel very comfortable and welcomed. They did everything they possibly could to accommodate my needs knowing the situation that I was in. I was completely satisfied with the work that was done to my vehicle and even though it was a tough time the whole Collision repair process was seamless . Thank you so much!!

Likely to Recommend

Repair Quality

forgot the MB emblem

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Kristina was excellent!!!

Returned Clean

Likely to Recommend

Repair Quality

Still some pending work found after delivery. Unable to stick to schedule.

Customer Service

poor response

Returned Clean

My Experience

Pretty much Everything was good. The only thing that wasn’t ideal is I would keep getting told I would receive a call by a certain time but I had to keep calling and the story was different every time. “It’s in line for paint” then the next time “no it is being prepped for paint” etc. but all is well that ends well and that was my only non 100% satisfied part. All the staff members I had contact with were always friendly.

My Experience

Please check the vechial before call me to pick it up. Waste me 1hour and half to drive back and forth. And you did not repair the vechial perfectly. You want me to leave the vechial almost another week, and if I do not ask , you even do not want to pay for my car rental and the insurance. I am very disappointed.

Likely to Recommend

Repair Quality

Worst experience ever. So dispointed with the most top brand in the world, did a very bad job. And the way you treat customer is very rude, you are the one did not fix the vechial right. So dispointed.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean