Keeler Collision Center
In operation 62 years.
At Keeler Collision we understand that you need a professional auto body shop that’s capable of restoring your car to factory specifications and finish. We also understand how important it is to get your bodywork completed and your vehicle back on the road as quickly as possible. We are 100% committed to Safe and Proper repairs. That’s why our factory-certified technicians can help with any brand or model and make sure you get the repair you deserve. We are certified in Honda, Acura, Mercedes-Benz, BMW, Tesla and Lucid.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Reviews (1,624)
- Sort By:
- Newest
Likely to Recommend - 0.5/5.0 -
This is the 2nd car I leased at keeler and the fact that they had to repaint my bumper because it had too much purple in the paint on my blue car. I get a message stating Chris said it was clear that he would not cover a rental for their mistake is a very bad customer service . They never told me they would not cover a rental only the day I dropped it off!! Their mistake in the paint will cost me a rental. This is not right!!
Repair Quality - 2.5/5.0 -
They had to repaint my bumper from the first repair to match the paint better . It should not have been delivered with unmatching paint
Customer Service - 0.5/5.0 -
They don?t call when promised and did not pay for my rental when I brought the vehicle back to get repainted. They assured me I would be 100% satisfied and I am not.
Returned Clean
My Experience - 5.0/5.0 -
Great service and status updates on repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I entered a series of comments and when I went to edit them they are all gone. If you want to know how I feel call me. 518-669-5947
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The only hitch was a mix up over when Car would be done. Otherwise great.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
I have enjoyed working with Keeler up to the point of using the collision center. If you would like to hear my thoughts and concerns, please feel free to call me.
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 1.5/5.0 -
Lack of communication and took way too long to fix my car. 2 weeks for basic issues. Also took 2 hours to drop off my car and get a rental.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0 -
My issues was not with the repair quality but with miscommunication and delays.
Customer Service - 0.5/5.0 -
I was calling all the time for updates and coordinating with the insurance company.
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
After the software problem, daytime light, top windows are unable to use! Now I have to return and fix it again! And during the repair, I have been told only need 3days, but in the end it was take 3 Week. Delay forever...
Customer Service - 4.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I was barely updated by anyone at keeler when my car was getting serviced. I asked to be emailed and got about 3 emails over a 15 day period updating me on my car. I called many times to get a status update and no one answered or returned my phone calls, the mail box became full and i couldn't even leave a message. On day 15 I emailed Ben and Christina called me back and apologized for everything she was super kind and caring, i really appreciated speaking with her. On arriving to pick up my car i asked to speak with the manager and Ben came down, i expressed my concerns to him and told him i was just disappointed that no one updated me at all. They reached out to my insurance for a new estimate and no one told me they called my insurance company. The lack of communication is horrible and i think it really needs to be improved. I would hate to have to take my business else where but i hope this can improve for you all.
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 0.5/5.0 -
Horrible lack of communication.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Drove 80mi (TWICE) to pick up my Mercedes and twice, the job was not done properly. Poor service, incompetent employees, and clueless. Last time I will be doing service with Keeler.