Keeler Collision Center

1,624reviews
1111 Troy Schenectady Rd,  Latham,  NY  12110

In operation 62 years.

At Keeler Collision we understand that you need a professional auto body shop that’s capable of restoring your car to factory specifications and finish. We also understand how important it is to get your bodywork completed and your vehicle back on the road as quickly as possible. We are 100% committed to Safe and Proper repairs. That’s why our factory-certified technicians can help with any brand or model and make sure you get the repair you deserve. We are certified in Honda, Acura, Mercedes-Benz, BMW, Tesla and Lucid.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
BMW
Honda
I-Car
Lucid
Tesla

Reviews (1,624)

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You need to streamline your communication with customers. I had a leadt 3 digferent people who were handling my repair. If you agree to email domeone you must stick to it and not say it's an automatic system and you can't depend on it.

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A no worry experience.

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Needed to do repair twice, but did so without any pushback.

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Unfailingly responsive and pleasant.

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The service people were like magicians.

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Car was not cleaned properly. Insects on front gril. Bump and dent protection did not fix my front right fender.

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Very good efficient.

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I recommend not renting a car.

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I want to acknowledge Laura Haggerty for resolving an issue I had with your car rental area,DSR...I was not pleased with the rental service since accusations were made that I damaged the rental and forced to pay $270.

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My Experience

Great work

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I was told the service was going to take 3 days. It took 10. Car was finished afte 5 days BUT Keeler held it for an additional 5 days waiting for payment confirmation from the insurance company. I later learned that Keeler had failed to submit the required supplements in a timely manner thereby holding up the process. Finally I was told I would be called to advise me of the status of the repairs. I never received a call the first week but instead had to call myself because no one called me. In a word Keeler held my car hostage while it waited for payment confirmation from the insurance company all cause by Keeler failure to file the required paperwork on time

Customer Service

See prior comments. Before Christina got involved there was no feedback from the shop

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Need to bring car back-since they did not paint the new sensor that was replaced on the back bumper same color of the car.

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