Keene Auto Body
In operation 98 years.
At Keene Auto Body, we provide superior service to our valued customers across Cheshire County and surrounding areas. Our welcoming and knowledgeable customer care team works hand in hand with our expert estimators to offer you seamless support throughout your experience with us. Our technicians are committed to excellence, pursuing ongoing education to deliver top-quality auto body repairs. By taking a people-first approach, we place your safety and satisfaction above all else, ensuring a service you can trust backed by a lifetime warranty.
- Free Estimates
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will most definitely recommend you.
Repair Quality - 5.0/5.0 -
I'm really pleased with the service down on my car. My car came back cleaner than when I dropped it off. All repairs were made. I was pleased that I was kept informed along the way.
Customer Service - 5.0/5.0 -
Everyone was very helpful and accommodating.
Returned Clean
My Experience - 5.0/5.0 -
Very beautiful work. The car looks great!! Several people thought I had gotten a new car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for everything It’s much appreciated
Likely to Recommend - 4.0/5.0 -
KAB just needs better communication than what I experienced. I would love to see improvement. The overall WORK on the car was fantastic. I would be lying if I said I wasn't anxious the entire time because it felt like they completely forgot about my car because they kept forgetting who I was.
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0 -
Every single time I walked in the building I felt like a brand new customer all over again. Despite being on the schedule for a few weeks with appointments. The receptionist (while probably not intending to) always looked at me so confused on why I was there. Even when I went to pick up my finished vehicle that they have had for weeks. I got zero updates from KAB's end unless I was the one who initiated a phone call. Every time I called, the person who answered the phone seemed to have no updates on my car for me. This left me very upset as I had no clue when my car would be done. It came across like my car had not even been looked at. The only way I knew what condition my car was in was if I drove by the building myself and into the parking lot. When I called towards the estimated "to be finished" date, once again the person who answered the phone seemed lost and had no idea that my car was scheduled to be finished that day. This made me feel so concerned because I was nervous my car was never going to be done. Thankfully the "customer service" person chatted with another employee and found out my car was completly done. With a very shocked tone while telling me this information. I was told I would be receiving texts/email updates on my car's progress while at KAB and I never got a single one. This was very concerning because the customer service employee seemed as in the dark as I was. This did not leave me very confident with the work that was being done. I was hoping not all the employees were as clueless as the customer service person I interacted with every single time.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Was pleased with communication and transparency on the process. I even got my car back to me a day earlier than the estimated service completion date.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for vacuuming and washing my car. It was greatly appreciated.
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very welcoming and caring.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was overwhelmed with joy on how well my vehicle looks. Especially with a car wash and wiping my dashboard and other areas. I was impressed with how clean it was.