Kelley Automotive Body Shop

4.4 (309reviews)
87%
544 East State Blvd. 46805 260-496-6469,  Fort Wayne,  IN  46805

In operation 65 years.

A high quality production shop that concentrates on customer service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (309)

Likely to Recommend

If it just body damage they did great anything electrical they messed up my system

Repair Quality

The damage looks great but when I turn my car in for repairs my auto start worked now it doesn't the people at the repair shop basically says sorry about your luck

Customer Service

My car isn't 100 % if I knew I wasn't going to get it back complete I would have never picked Kelly to repair my car

Likely to Recommend

Repair Quality

Took forever and cost me a fortune in rental car fees

Customer Service

Hit and miss. Conflicting info on completion dates - calls vs texts. Asked for a quote for additional paint work and never received a quote when I was told I would get a call back in an hour

My Experience

Thank you for doing such a great job on our Equinox… it looks and runs beautifully .. it took a while to get done, but rather too long than too short and missing something.. we will always use your services if we get into an accident.. thank you , thank you.. we are 100% satisfied…

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I love, trust and appreciate KBS !

Repair Quality

Customer Service

Courtnee, sharp and expert. Helen, so efficient, on task, and kind.

Likely to Recommend

Repair Quality

Customer Service

It took longer than I expected for our car to get repaired, but that was due, in large part, to waiting for parts. Otherwise, the work done was excellent and we were treated care and respect.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The only reason I didn’t rank a 10 was because I asked twice about a possible recall on my truck being addressed while I was there. The first time was a voicemail which was never responded to the second time was in person, and the person said they would look into it, but then never said anything else.

Customer Service

Likely to Recommend

Repair Quality

Great job! Quick turnaround.

Customer Service

My Experience

I showed up to pickup my car when they said it was ready...trunk seal that leaked was not fixed. Called us the next day and said fixed. Paid our bill and walked outside to a dead battery. Not impressed and lost time at work running back and fourth and had to buy a new battery for $220.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great job. Got the work done in a timely manner. Friendly, professional employees.

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Still waiting on recall repair.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

There is a rattle in the rear door that was not present before the accident. Sounds like a nut or fastener of some type was left inside the door. Probably an easy fix.

Likely to Recommend

Repair Quality

The rear rattles when you open and close it. We need to bring it back.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Great service and very friendly

Likely to Recommend

Kelly did a nice job but more communication.

Repair Quality

My opinion, i wasnt informed enough about what was going on. I day this because KELLY had my car over a month. I thought i was gonna have my car on a certain that date comes NO car. This happen several times. The work looks very professional. So with that said i rather have my car looking nice and done rite

Customer Service

I believe i could have been informed more