Kelley Automotive Body Shop

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

I really appreciated the frequent updates on the repair progress.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

We were called when fuyhrr time was required b/c of further damage found

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

People were friendly, professional and provided quality work. They even sent text messages every other day to keep me posted on how the repairs were proceeding. Great place for car repair.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Except I see a new scratch on the left front fender that was not there. It's very small but very deep

Customer Service - 5.0/5.0 -

I was fine until someone uncheck the text only to my phone. Once you call the number it will block you due to being deaf

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very good work.

Customer Service - 5.0/5.0 -

Car was done

Likely to Recommend - 3.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 3.5/5.0

My Experience - 5.0/5.0 -

I appreciated the courteous and friendly staff who were helpful with my questions and made the entire process seamless. Assisting with the car rental and return was wonderful. And a HUGE thank you for making my Envision look like new again!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Thank you for taking such great care of the repair of my Envision. Greatly appreciated!

Customer Service - 5.0/5.0 -

Shawn is fantastic to work with.

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0 -

My hood isn’t where it was before.There is a gap it’s just not bumped up like it was after the accident.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Good job....I am very satisfy with the quality of work done...thanks.

My Experience - 5.0/5.0 -

The door looks great. You can't even tell it is a new door on an old car.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Awesome work on completion

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

My Experience - 5.0/5.0 -

You guys are the best! The estimator was amazing and front desk gals definitely kept everything quick and easy.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 2.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 1.0/5.0 -

They did not email me with ETA on parts like they said they would. Lack of integrity!

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Overall I was happy with how simple everything was and that the shop took care of everything with insurance.

Repair Quality - 4.5/5.0

Customer Service - 3.5/5.0 -

When the repair was one week longer than anticipated, a phone call explaining the reason why instead of a text message, would have been better.

Likely to Recommend - 4.0/5.0 -

Probably will use again

Repair Quality - 4.0/5.0 -

Good service but took longer than stated.

Customer Service - 4.0/5.0 -

Could be a little better with communications

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

This is a second time using Kelly for my body work and been happy both times. Completely satisfied and recommended to all my friends and family.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0