Kelley Automotive Body Shop

4.4 (309reviews)
87%
544 East State Blvd. 46805 260-496-6469,  Fort Wayne,  IN  46805

In operation 65 years.

A high quality production shop that concentrates on customer service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (309)

Likely to Recommend

Repair Quality

Did a great job. My vehicle looks like it had not been hit. Thank you!

Customer Service

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Repair Quality

You all forgot the door guards on the new doors.

Customer Service

Everyone was very professional and friendly.

Likely to Recommend

Repair Quality

There was flaws in the paint when I came to pick up. They had to redo the work. Also was told I would be getting brand new parts and then instead at pick up I was told they were just repaired. Also told service that camera was still incorrect but they did not agree and did not fix it.

Customer Service

Very disappointed. I specifically asked to have a 12-24 hour notice when my vehicle would be done. Instead I was called at 3:45 and told I needed to pick up by 5:30. I live an hour away and work until 5. Very disappointed in this. When I came to pick up (after leaving work early and driving two hours) the car had imperfections so I had to leave the vehicle for them to fix. THEN i called two days later asking for an update at 3:30 and the lady on the phone said “oh yeah it finished at 8:00 this morning. You need to come pick it up today by 5:30”. Not very happy with this system at all. Happened not once but twice! I had to pay extra days for a rental that I didn’t want and my car was filthy after I got it back

Likely to Recommend

This is not the first repair that I had done with Kelly body shop so I knew their quality of work and yes, I would recommend them to my friends

Repair Quality

After receiving the car, the first time I did have some concerns I addressed it with the manager and they got with the insurance company and made my car look like the accident never happened. Thank you so much for the wonderful job.

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Timing is just bad insurance told me they ate slow

Repair Quality

It took 2 1/2 months i feel i should have been told up fromt how long it would take

Customer Service

The girls did fine calling twice a week

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Repair Quality

Customer Service

My Experience

Oh yes

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Repair Quality

Customer Service

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My Experience

As usual, you guys did a great job. Please thank Monica and the rest of the staff for the excellent service. Erick

Likely to Recommend

Would recommend anyone

Repair Quality

Awesome job, thanks

Customer Service

Very professional and very knowledgeable

Likely to Recommend

Repair Quality

Great service, great work

Customer Service

Great service, great work

Likely to Recommend

Kelly always been good to me and my family.

Repair Quality

Excellent work. Can’t tell anything even happened. Great turnaround time. Thanks.

Customer Service

Nice folks.

My Experience

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Repair Quality

Customer Service

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very well done job

Repair Quality

a squeak in drivers side door hinge

Customer Service

Likely to Recommend

Repair Quality

The guys did amazing at fixing my jeep and the ladies in the office did a wonderful job at keeping updated very much appreciated. Good work guys and girls.

Customer Service

The guys did amazing work, and the ladies in the office did wonderful keeping me up-to-date

Likely to Recommend

Repair Quality

Thank you

Customer Service

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Repair Quality

Customer Service