Ken Barrett Collision Center

4.7 (2,215reviews)
95%
229 West Main Street,  Batavia,  NY  14020

At Ken Barrett Chevrolet-Cadillac, we have worked to build the finest Collision Repair Center in the Genesee Valley area. We understand that a " Best in Class" collision repair center is built on more than just equipment. It is the careful integration of fully trained and certified personnel, a strategic partnership with a worldwide manufacturer of refinishing products, and utilization of the latest technology, processes and equipment. technology, processes and equipment. We combine all of these with an unyielding commitment to quality and genuine concern for our customers. We have a responsibility to relieve customers of any burden they may feel following an accident, and to restore their vehicle to pre- accident condition or better.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:30 am - 5:00 pm
Tue 8:30 am - 5:00 pm
Wed 8:30 am - 5:00 pm
Thu 8:30 am - 5:00 pm
Fri 8:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,215)

My Experience

Excellent work very quick and very professional

Likely to Recommend

Repair Quality

Very good work very professional

Customer Service

Very professional

Returned Clean

Likely to Recommend

Repair Quality

Ken Barrett has been my go-to for all body work, repairs and service for 12 years and counting! Every member of the team gives each customer interaction their ALL, making the experience the most convenient and pleasant it can be!

Customer Service

Likely to Recommend

Repair Quality

The only thing that i was dissatisfied with was that initially i received automated texts updating me on expected completion date. Once that period was expired, i had to call about it, texts stopped and that was an extra 3 business days.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The work done to my car is good, but could work on customer service.

Customer Service

The receptionist ask me did I receive a payment from my insurance company. I told her no and a lady walked from the back and told the receptionist to check to make sure that he didn't get it as if I'm a thief or a liar all she had to do was just check.

My Experience

Everyone at the Ken Barrett collision center is always pleasant and helpful

Likely to Recommend

They do very good work and give the car back all cleaned up

Repair Quality

2nd time I have work done there

Customer Service

Girls were very friendly and helpful

Likely to Recommend

Repair Quality

Wonderful work like always.

Customer Service

Great job

Returned Clean

Likely to Recommend

Repair Quality

Excellent repair job!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Paint is way off a little blending would of did wonders and everything that was in the claim pictures was not addressed poor review

Customer Service

Hardly any communication only when dropped off and picked up nothing in-between

Returned Clean

My Experience

My Experience

Repairs made within time line and done well everyone was extremely nice and kept me up to date during the repai process. Thank you

My Experience

Likely to Recommend

Repair Quality

Very efficient. Very helpful and knowledgeable staff! The work was done timely and to perfection! Great place and will definitely recommend!

Customer Service

Likely to Recommend

one of my coworkers brought her car to you as well, she was satisfied with the service too!

Repair Quality

Ken Barrett has fixed my vehicle multiple times and every time you exceed my expectations!

Customer Service

Everyone answered my questions and returned my calls through out the process.

Likely to Recommend

Work looks great

Repair Quality

The work turned out great minor problems with a. Oh light but overall experience was great

Customer Service

Likely to Recommend

Repair Quality

Very satisfied as always!

Customer Service

Very satisfied as always

Returned Clean

My Experience

Excellent customer service. Kept me updated throughout the repair.

Likely to Recommend

Great service and friendly helpful reps

Repair Quality

Work performed was excellent.

Customer Service

Excellent customer service. Very friendly. Kept me updated throughout Assisted with rental. Went above and beyond from start to finish n

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean