Ken's Auto Body

4.9 (537reviews)
97%
725 West Glendale Ave,  Appleton,  WI  54914
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Shop AssistantSparkles

In operation 50 years, 25 years at this location.

Since 1978, we've been providing a wide range of high-quality vehicle repair services. With our excellent workmanship and reasonable rates, we guarantee your satisfaction. We are a direct repair facility for many different insurance companies. We help processing insurance claims, making the whole process faster and easier for you. We take pride in happy customers, because that is our best measure of success! Our enthusiastic team is specialized and experienced in all aspects of collision repair, keeping up on the latest industry news and techniques with ongoing I-CAR, manufacturer and product training.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (537)

My Experience

The staff at Ken’s were great! Friendly and capable of turning my car back to its glory. Thank you all for your help!

My Experience

Great work, kept to timeline and great communication!

My Experience

Always professional, excellent craftsmanship, timely repairs and great explanation of procedures. Courteous and respectful as well

Likely to Recommend

Repair Quality

It was very good. I give it a 9.

Customer Service

Likely to Recommend

Repair Quality

Very professional group, until the last day. When the appt was made, again when it was confirmed and again when I brought my car in, I explained that it had to be ready on Thursday as we were leaving on a trip on Friday. I brought it in at 8am on Monday. I was told it would take 3-4 days. I called on Thursday to find out when I could pick it up and was told they were still working on it and might not be ready until Friday. I explained again tge need for it to be done that day. Complete silence from the person. Finally, He said he’d check and get back to me. By noon, I had heard nothing so arranged a rental car (the loaner was a sub compact with non working AC and no gas cap.)At 3pm I was called and told it was ready. A pretty good job but the anxiety produced by their attitude was unnecessary.

Customer Service

See previous comments. They were so laid back, that I shouldered the need to finish on time. If there had been any question in their mind that the job could not be accomplished in time for me to pick it up for the trip, they should have suggested we reschedule. Such a simple solution

Returned Clean

My Experience

Courteous and professional.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thanks for the repairs. My car looks new again. Great job and fast turn around.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The repair turn around was even faster than promised. Everything looks as good as new. Only minor ding of note was the power door lock switch did not get plugged in during reassembly. It was very minor and I was able to reconnect without returning the truck with less than 10 minutes of work. Very satisfied will use Ken's in the unfortunate event I need body work in the future.

Customer Service

Very thorough communication throughout from initial estimate to repair completion.

Returned Clean

My Experience

The directional lights don't work

Likely to Recommend

Repair Quality

They fixed the issue and one that wasn't on the list

Customer Service

Returned Clean

Likely to Recommend

I'd shout it from the rooftop

Repair Quality

I couldn't ask for anything better. They went out of their way to take care of me.

Customer Service

If there was higher than 10 I'd use it. They are definitely my go to place

Returned Clean

My Experience

I was so upset at what had happened to my car, but your company was great, I felt it would all be taken care of professionally, and it was. Thank you so much.

Likely to Recommend

Repair Quality

Brandon was very patient with helping me to decide whether to get an after market or oem windshield.

Customer Service

Unfortunately, this was the second time in 1 1/2 year I needed an auto body shop. Each time they treated me with respect and did what they could based on my schedule.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Brandon is a really nice guy to work with! Helped me in many ways making this easier! Awesome job on the vehicle! Would highly recommend Ken's. Thank you so much!

My Experience

I appreciated the text message updates. And I felt heard and respected.

Likely to Recommend

Funny, I answered all these questions in my first comment box

Repair Quality

I really liked getting updates on the progress of the repairs. In my case the repairs were completed ahead of schedule. I felt respected and heard while working with Ken's. I highly recommend them.

Customer Service

Returned Clean

My Experience

The shop went above and beyond expectations. I sold insurance 32 years and will recommend the shop highly.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I've been here several times before.

Repair Quality

The repair is excellent.

Customer Service

Likely to Recommend

I already do and have for years.

Repair Quality

excellent work and customer service!

Customer Service