Kent County Motor Sales Co.

4.9 (2,303reviews)

98%

(302) 697-3000

2181 S Dupont Hwy, Dover, DE 19901

98%

See Photos

2181 S Dupont Hwy
Dover, DE 19901

Get Directions Website Email

About Kent County Motor Sales Co.

See Photos

2181 S Dupont Hwy
Dover, DE 19901

Get Directions Website Email

In operation 104 years.

Automobile and light truck collision center. We are a direct repair facility for many insurance companies. Let us handle your needs from start to finish. Buick and GMC dealership.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:00 am - 5:30 pm
Tue	7:00 am - 5:30 pm
Wed	7:00 am - 5:30 pm
Thu	7:00 am - 5:30 pm
Fri	7:00 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Call

Website

Reviews (2,303)

Sort By:
Newest
Rating

2,271 Customers Rated

5 Stars

87.1% Complete

(2007)
4 Stars

7.9% Complete

(181)
3 Stars

1.8% Complete

(42)
2 Stars

0.6% Complete

(13)
1 Star

0.4% Complete

(9)
< 1 Star

0.8% Complete

(19)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering outstanding repair quality, with many noting that their vehicles looked brand new upon return. The staff is widely recognized for exceptional professionalism, friendliness, and going above and beyond to assist customers. Communication throughout the repair process is a standout strength, with customers appreciating regular phone and email updates at every stage. Timeliness is another highlight, as vehicles were frequently completed ahead of schedule. Complimentary interior and exterior cleaning surprised and delighted many customers. A small number of customers noted concerns about specific repair details and communication gaps, as reflected directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"The best customer service Ihave ever received from the onset to the finished product my car."

"My car looks like nothing happened to it. The paint matches perfectly, it was also finished ..." Read more

"The customer service was top notch! Every person I spoke with was very polite and answered all my ..." Read more

"Excellent, professional, kind and everyone went above and beyond to assist me in a timely manner - even with getting ..." Read more

"They performed all of the repairs need perfectly. They even detailed my car o showroom for me at pickup."

"Quicker than I thought"

"My car looks like nothing happened to it. The paint matches perfectly, it was also finished ahead of schedule. I knew they were going to wash the exterior, ..." Read more

"Ahead of schedule and I'm thankful for their awesome service."

"My car was ready before the time frame given to us."

"Even though additional repairs were needed my car was ready a bit earlier than I had originally been told."

"The best communication around!"

"I received daily updates on the status of ordered parts and service provided."

"Wonderful communication, adherence to timeline and customer service"

"Better communication and more welcoming when having issues with repairs. 5 out of 10 would not recommend ..." Read more

"Very proffessional business. Was kept up to date in every step the car went through. Kent Motors went above and beyond. The car ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"The best customer service Ihave ever received from the onset to the finished product my car."

"My car looks like nothing happened to it. The paint matches perfectly, it was also finished ..." Read more

"The customer service was top notch! Every person I spoke with was very polite and answered all my ..." Read more

"Excellent, professional, kind and everyone went above and beyond to assist me in a timely manner - even with getting ..." Read more

"They performed all of the repairs need perfectly. They even detailed my car o showroom for me at pickup."

"Quicker than I thought"

"My car looks like nothing happened to it. The paint matches perfectly, it was also finished ahead of schedule. I knew they were going to wash the exterior, ..." Read more

"Ahead of schedule and I'm thankful for their awesome service."

"My car was ready before the time frame given to us."

"Even though additional repairs were needed my car was ready a bit earlier than I had originally been told."

"The best communication around!"

"I received daily updates on the status of ordered parts and service provided."

"Wonderful communication, adherence to timeline and customer service"

"Better communication and more welcoming when having issues with repairs. 5 out of 10 would not recommend ..." Read more

"Very proffessional business. Was kept up to date in every step the car went through. Kent Motors went above and beyond. The car ..." Read more

Nicole (Hyundai owner) reviewed 7/30/26

they did a great job fixing my car. I got it back quickly.

Lynn (Kia owner) reviewed 7/30/26

Shawn (Chevrolet owner) reviewed 7/27/26

Great to work with

Donald (Cadillac owner) reviewed 7/27/26

We have already recommended KCM to others who commented on your repair work of our vehicle.

From the first contact with Jeff Grove until he did a complementary run through on our vehicle (there was a check engine light on) at pick up, the service and professionalism were A1! We thank Kent County Motors for your service. We have recommended you to others because of the great service you provided.

See previous comments. Ditto on my comments.

Allison (Honda owner) reviewed 7/27/26

James (GMC owner) reviewed 7/24/26

Jeffery (Nissan owner) reviewed 7/23/26

👍🏾👍🏾👍🏾👍🏾

Communication and explanations were good and understood in a timely manner

George (Chevrolet owner) reviewed 7/20/26

Great shop to work with

Repairs to my Silverado were superior workmanship.

Desk staff very helpful getting me started and keeping in touch

Charles (Toyota owner) reviewed 7/16/26

Chimia (Nissan owner) reviewed 7/16/26

Jade (Honda owner) reviewed 7/16/26

This shop was recommended by my own family and I have already recommended to friends and coworkers

Looks like the accident never happened. My paint matches beautifully. Would definitely come back if ever needed in the future

Chris and Mike were very nice and explained things to me in a way I’d understand. Communicated effectively throughout the time of repairs

James (Jeep owner) reviewed 7/9/26

George (RAM owner) reviewed 7/2/26

Morgan (Kia owner) reviewed 6/30/26

Chris was great handling everything! Always calm and understanding! Everyone was always nice when I called in. My car is running great and looks great. And I was really happy with the cleaning too! Thank you!

Arthur (Subaru owner) reviewed 6/29/26

We’ve always been treated very good by the staff and repairs were excellent.

Excellent service and repair.

Jeff’s attention to details was exceptional.

Shirelle (Nissan owner) reviewed 6/25/26

Joshua (Cadillac owner) reviewed 6/18/26

Tag lights is not even or put in properly, back bumper is not even as well as they painted clear over top of rust chips. It was unpleasant to see especially after charging $6,700 to the insurance. I will not be coming back there for any type of body work or paint jobs in the near future.

Linda (Chevrolet owner) reviewed 6/16/26

Excellent job

You did an excellent job on my car and I really appreciate the quick service.

I appreciated the updates and being kept informed about what was being done

Savannah (Kia owner) reviewed 6/15/26

Kelly (BMW owner) reviewed 6/11/26

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You should always ask your auto body shop if they offer a warranty on their repairs.

Kent County Motor Sales Co.

About Kent County Motor Sales Co.

Reviews (2,303)

2,271 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean