Kent County Motor Sales Co.

4.9 (2,321reviews)

98%

(302) 697-3000

2181 S Dupont Hwy, Dover, DE 19901

98%

See Photos

2181 S Dupont Hwy
Dover, DE 19901

Get Directions Website Email

About Kent County Motor Sales Co.

See Photos

2181 S Dupont Hwy
Dover, DE 19901

Get Directions Website Email

In operation 104 years.

Automobile and light truck collision center. We are a direct repair facility for many insurance companies. Let us handle your needs from start to finish. Buick and GMC dealership.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:00 am - 5:30 pm
Tue	7:00 am - 5:30 pm
Wed	7:00 am - 5:30 pm
Thu	7:00 am - 5:30 pm
Fri	7:00 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (2,321)

Sort By:
Newest
Rating

2,289 Customers Rated

5 Stars

87.2% Complete

(2025)
4 Stars

7.8% Complete

(181)
3 Stars

1.8% Complete

(42)
2 Stars

0.6% Complete

(13)
1 Star

0.4% Complete

(9)
< 1 Star

0.8% Complete

(19)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new upon return. The level of proactive communication throughout the repair process stood out as a key highlight, with customers appreciating regular phone and email updates that kept them well-informed. Timeliness was another strong point, as numerous customers noted their vehicles were completed ahead of schedule. The professionalism, friendliness, and attentiveness of the staff were frequently commended, with many customers noting they felt genuinely valued. Complimentary interior and exterior cleaning upon vehicle return was a pleasant and recurring surprise. A few customers noted areas for improvement, including concerns about paint quality, cleanliness consistency, and repair accuracy, as well as a desire for better communication when issues arose.

Select to learn more

Service Quality
Timeliness
Communication

"The best customer service Ihave ever received from the onset to the finished product my car."

"... fixed here and had a very good experience. They have great customer service and also very good communication, they always kept calling me with updates about my ..." Read more

"... properly, back bumper is not even as well as they painted clear over top of rust chips. It was unpleasant to see especially after charging $6,700 to the insurance. ..." Read more

"The staff is very friendly and professional. The car looks great and like the accident never happened. Repairs were done in a timely manner. Highly recommend."

"Looks like the accident never happened. My paint matches beautifully. Would definitely come back if ever needed ..." Read more

"Ahead of schedule and I'm thankful for their awesome service."

"Was told it would be ready in 22222.5 weeks, it was done in 11days"

"It was a very quick turnaround"

"Our vehicle was ready when it was promised."

"My truck was completed and returned to to me a day before projected completion date"

"i have already spread the word, for auto body repair Kent County Motors is the place to go."

"Wonderful communication, adherence to timeline and customer service"

"Better communication and more welcoming when having issues with repairs. 5 out of 10 would not recommend ..." Read more

"I received daily updates on the status of ordered parts and service provided."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"The best customer service Ihave ever received from the onset to the finished product my car."

"... fixed here and had a very good experience. They have great customer service and also very good communication, they always kept calling me with updates about my ..." Read more

"... properly, back bumper is not even as well as they painted clear over top of rust chips. It was unpleasant to see especially after charging $6,700 to the insurance. ..." Read more

"The staff is very friendly and professional. The car looks great and like the accident never happened. Repairs were done in a timely manner. Highly recommend."

"Looks like the accident never happened. My paint matches beautifully. Would definitely come back if ever needed ..." Read more

"Ahead of schedule and I'm thankful for their awesome service."

"Was told it would be ready in 22222.5 weeks, it was done in 11days"

"It was a very quick turnaround"

"Our vehicle was ready when it was promised."

"My truck was completed and returned to to me a day before projected completion date"

"i have already spread the word, for auto body repair Kent County Motors is the place to go."

"Wonderful communication, adherence to timeline and customer service"

"Better communication and more welcoming when having issues with repairs. 5 out of 10 would not recommend ..." Read more

"I received daily updates on the status of ordered parts and service provided."

Gregory (Jeep owner) reviewed 9/18/26

Good communication.

Stefania (Kia owner) reviewed 9/18/26

Justin (Toyota owner) reviewed 9/17/26

Ron (Buick owner) reviewed 9/16/26

Paul (Nissan owner) reviewed 9/16/26

Repair looked great and they were very quick about it.

Helpful, friendly. Made sure i understood how the process was going to work.

Wendy (Chevrolet owner) reviewed 9/14/26

Highly recommend this company

Very professional and made my difficult time go very smoothly and quickly. I would definitely recommend this company!

Very satisfying from start to finish

Valerie (Chevrolet owner) reviewed 9/11/26

Definitely recommend!!!

Excellent service!

Very helpful and professional!

Shirley (Lexus owner) reviewed 9/10/26

This is my third time using Kent motors and every time I have been extremely pleased with the quality of work and professionalism! Thank you!

Very professional and reliable

Samira (GMC owner) reviewed 9/10/26

Kathy (Acura owner) reviewed 9/7/26

April (Buick owner) reviewed 9/3/26

Brian (GMC owner) reviewed 9/3/26

Cheryl (Kia owner) reviewed 9/2/26

I would definitely recommend this shop.

Thanh (Toyota owner) reviewed 8/25/26

Ronald (Chrysler owner) reviewed 8/18/26

Donis (Toyota owner) reviewed 8/10/26

Got my car fixed here and had a very good experience. They have great customer service and also very good communication, they always kept calling me with updates about my car. Also the work done on the car was great the part was the exact same color and can’t even tell my car was ever hit. Overall everything was a great experience!

Pamela (Nissan owner) reviewed 8/9/26

Stephen (Buick owner) reviewed 8/7/26

The Buick repairs were first rate.it was returned cleaner than when I took it in

Staff always courteous and professional. Stayed in touch during the repair

Nicole (Hyundai owner) reviewed 7/30/26

they did a great job fixing my car. I got it back quickly.

Lynn (Kia owner) reviewed 7/30/26

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The average cost of auto body repair for a vehicle damaged in an accident in 2021 was $3,790.

Kent County Motor Sales Co.

About Kent County Motor Sales Co.

Reviews (2,321)

2,289 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean