Winner Dover Autocenter

4.8 (5,318reviews)
96%
591 S Dupont Hwy,  Dover,  DE  19901
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Online Estimate
Book Appointment
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Nissan GTR
Ram
Subaru
Call
Email

Reviews (5,318)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for proactive communication, including frequent text message updates throughout every stage of the repair process. Timeliness was a standout strength, with numerous vehicles completed ahead of schedule. Staff professionalism, friendliness, and helpfulness were repeatedly highlighted. A few customers noted isolated concerns around paint quality, missing parts, or communication gaps, reflecting areas customers themselves identified for improvement.
AI-Generated from reviews written in the last 12 months
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"... problems throughout the process. Most importantly, the quality of the repair was wonderful, and my car looks amazing. Overall, I am extremely pleased with both the work ..." Read more
"... process. My Jeep was repaired in a timely manner, and the quality of the work exceeded my expectations. Everyone was friendly and willing to answer my questions, ..." Read more
"My car looked perfect!!! Very very satisfied with service and repairs"
"Beautiful job done with great communication and timely completed."
"... this place. They are punctual, professional, polite, they are transparent with you every step of the of the process and give updates on the status of your vehicle frequently. ..." Read more
"Yes. My vehicle was actually ready much earlier than I expected and well before the timeframe I was originally given. ..." Read more
"... and knowledgeable. Kept me informed all rhe time. Car was ready sooner than anticipated" Read more
"... service from all departments with fluent communication. Work was completed before expected date. Would highly recommend." Read more
"The timeliness of the repair and the repair itself was amazing, there's a small problem with the payment processor ..." Read more
"... get our car back to us in GOOD AS NEW condition. EXTRA KUDOS FOR FINISHING TWO DAYS EARLIER THAN EXPECTED!!!" Read more
"... easy to work with throughout the entire process. Communication was consistent, and I always felt informed about the status of my vehicle and what to expect ..." Read more
"Lack of communication."
"The communication was wonderful. The timeliness of the repair was superb. The car looked great at pick up."
"... did a phenomenal job with repairs. Your team did a great job with reporting and explaining what is going on as well as making sure I was comfortable and happy. ..." Read more
"... new and the quality of work were greatly detailed. I really like how the text messages follows up each car status in each department. The staff are nice too." Read more

Likely to Recommend

However i live in PA

Repair Quality

Every step of the way i was well informed as to whst was going on.

Customer Service

Chris was amazing

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Job well done! My truck was given VIP treatment and I was so happy to get my truck back looking great and the fact that my truck was cleaned inside and out was an awesome treat🫶 The staff were all kind and friendly. It was a pleasure dealing with Winner Ford..Thank you so much it was a real pleasure.

My Experience

When I went in to drop off the vehicle and to pick it up, all associates were helpful and very friendly

Likely to Recommend

Repair Quality

Customer Service

Everyone I made contact with was very courteous and helpful

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer from the initial call all the way through was Excellent. The repair was quick and I can’t tell my vehicle was ever damaged. I appreciate everything Thank you

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I had only one thing that I had a problem with, but I do understand there can be problems with ordering parts, how long it took to repair car.

Customer Service

Know complaints.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

They kept me informed throughout the process. Excellent service

Likely to Recommend

Repair Quality

Excellent work and kept me informed throughout the whole process

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

My Experience

Great job, even fixed some additional spots that was not required.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I loved the consistency of the updates/progress on the vehicle. They were very efficient and got my car back to me sooner than anticipated which was lovely. I had a previous experience where one day they would say it would be done, then it would get delayed constantly, the date changed probably 4-5 times. So I was very impressed with the experience with you guys.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Smooth experience 10 out of 10 service from beginning to end car was completed ahead of schedule!

Likely to Recommend

Repair Quality

Chris provided excellent service. Thank you so much!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Winner ford did an amazing job and communicated well throughout the process

Customer Service

Winner ford did an amazing job and communicated well throughout the process

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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