Winner Dover Autocenter

4.8 (5,265reviews)

95%

(302) 735-8484

591 S Dupont Hwy, Dover, DE 19901

95%

See Photos

591 S Dupont Hwy
Dover, DE 19901

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

About Winner Dover Autocenter

See Photos

591 S Dupont Hwy
Dover, DE 19901

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Chrysler

Dodge

Fiat

Ford

Hyundai

I-Car

Infiniti

Jeep

Kia

Nissan

Nissan GTR

Ram

Subaru

Call

Website

Reviews (5,265)

Sort By:
Newest
Rating

4,536 Customers Rated

5 Stars

69.8% Complete

(3675)
4 Stars

8.4% Complete

(440)
3 Stars

2.8% Complete

(146)
2 Stars

2.2% Complete

(114)
1 Star

0.7% Complete

(39)
< 1 Star

2.3% Complete

(122)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional customer service, with staff providing excellent communication through regular text updates and phone calls throughout the repair process. The quality of repairs is highly regarded, with many noting their vehicles look like new or better than original condition. Timeliness is a strong point, with numerous repairs completed ahead of schedule. Customers appreciate the professional, friendly, and knowledgeable staff who make the repair process stress-free. The automated text messaging system for progress updates is particularly valued. While most experiences are overwhelmingly positive, some customers noted minor issues with paint matching, missing parts after repair, and occasional communication gaps.

Select to learn more

Service Quality
Timeliness
Communication

"They did a beautiful job! Looks great!"

"Great job, van came out looking really good"

"Great work. Thank you"

"Excellent service!!!"

"... during this terrible weather and time of year but your team did a phenomenal job with repairs. Your team did a great job with reporting and explaining ..." Read more

"Again, right on time"

"The timeliness of the repair and the repair itself was amazing, there's a small problem with the payment processor ..." Read more

"The vehicle was repaired ahead of schedule"

"A week early!"

"Was 3 business days early"

"Communication was 1010"

"Lack of communication."

"... informative you guys were with all the updates and keeping me informed with everything going on with my vehicle. I would highly recommend your services ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"They did a beautiful job! Looks great!"

"Great job, van came out looking really good"

"Great work. Thank you"

"Excellent service!!!"

"... during this terrible weather and time of year but your team did a phenomenal job with repairs. Your team did a great job with reporting and explaining ..." Read more

"Again, right on time"

"The timeliness of the repair and the repair itself was amazing, there's a small problem with the payment processor ..." Read more

"The vehicle was repaired ahead of schedule"

"A week early!"

"Was 3 business days early"

"Communication was 1010"

"Lack of communication."

"... informative you guys were with all the updates and keeping me informed with everything going on with my vehicle. I would highly recommend your services ..." Read more

Linda (Chevrolet owner) reviewed 8/1/26

Tasanya (Nissan owner) reviewed 7/31/26

My agent was kind and communicated the process for my repair effectively!

Nancy (Subaru owner) reviewed 7/31/26

Great communication throughout the process of repair.

Wendy (Acura owner) reviewed 7/31/26

Darlene (Mercedes-Benz owner) reviewed 7/31/26

My car looks brand new. The staff at Winner was always professional and polite. They answered all my questions and repaired my car quickly. I am pleased and very satisfied. I haven't driven it much since I got it back. As I have to go out-of-town for a family emergency. However, I was assured that if I have any issues I can contact them when I return. Thanks Winner!

Brandon (Ford owner) reviewed 7/30/26

White paint on the lock button and handle doesn't match the other 3. But overall looks good and functional.

Shavaun (Acura owner) reviewed 7/30/26

William (Subaru owner) reviewed 7/30/26

Great job keeping me updated and with the work

Jennifer (Nissan owner) reviewed 7/30/26

Rhonda (Infiniti owner) reviewed 7/29/26

William (Dodge owner) reviewed 7/29/26

Jennifer (Honda owner) reviewed 7/29/26

They did a great job.

William (Subaru owner) reviewed 7/27/26

Lee (Jeep owner) reviewed 7/27/26

Please keep me up to date as to when the new bumper comes in, so that I can come back and have it installed. Thank you

I've already taken this survey?

David (Hyundai owner) reviewed 7/27/26

Jedidiah (Toyota owner) reviewed 7/24/26

Took to long felt as if they tested my vehicle last second cost me over a week longer

Angela (Volkswagen owner) reviewed 7/24/26

Thank you yall did an amazing job

Dale (Kia owner) reviewed 7/23/26

Staff was great.

Olivia (Volkswagen owner) reviewed 7/23/26

Terrance (Nissan owner) reviewed 7/21/26

I received good service

It's been less than 2 weeks but everything seems okay so far. I have no complaints. I would give it a higher rating but I haven't driven the car long enough to fully evaluate. But the car drives good, and there are no codes. I am pleased with the repairs so far.

The customer reps were very nice and helpful.

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If your vehicle has been in a storm, call your auto insurance company or agent first to report the damage. Take photos of the car where it was damaged, including any branches, water damage, mud or other elements.

Winner Dover Autocenter

Take photos and get an online estimate

About Winner Dover Autocenter

Take photos and get an online estimate

Reviews (5,265)

4,536 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.0/5.0

Repair Quality - 3.5/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -