Preston Auto Body of Dover

5.0 (475reviews)

99%

(302) 734-5708

1362 Forrest Avenue, Dover, DE 19904

99%

1362 Forrest Avenue
Dover, DE 19904

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About Preston Auto Body of Dover

1362 Forrest Avenue
Dover, DE 19904

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 79 years.

Preston Autobody of Dover is here to provide a professional collision repair service backed by certified technicians and commitment to quality and integrity. We work with all insurance companies and prioritize clear communication, safety and craftsmanship to restore your vehicle to pre-accident condition. Call today to schedule free estimate. (302) 734-5708

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Chrysler

Dodge

Fiat

I-Car

Jeep

Ram

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Website

Reviews (475)

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Newest
Rating

420 Customers Rated

5 Stars

80.6% Complete

(383)
4 Stars

5.5% Complete

(26)
3 Stars

0.4% Complete

(2)
2 Stars

1.1% Complete

(5)
1 Star

0% Complete

(0)
< 1 Star

0.8% Complete

(4)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its exceptional service quality, professionalism, and attention to detail. Many highlight the friendly, welcoming atmosphere and the team's dedication to making the repair process stress-free. Repairs are frequently completed ahead of schedule, which customers find impressive. The personal touches - such as handwritten thank-you notes, air fresheners, and complimentary interior cleaning - are repeatedly mentioned as unexpected and appreciated gestures. Communication throughout the repair process, including regular text and email updates, is widely commended. A few customers noted minor concerns, including interior cleanliness and paint color matching, reflecting areas where some felt the experience could be further refined.

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Service Quality
Timeliness
Communication

"... was done on-time. They made me feel welcome and the quality of work was outstanding. They even called enterprise and had my car picked ..." Read more

"... polite and professional. I like their work, because when the vehicle is completed you cannot tell it was damaged. They give excellent results." Read more

"... friendliness. I felt very confident with their work. They did the job quickly and expertly." Read more

"... repairs Preston Auto Body completed seen and unseen. They do excellent work, very professional, and kept us up to date through the whole process. ..." Read more

"Service, pricing and employees and quality of work were all exceptional"

"... customer service from start to finish, provided a fast repair time window which finished 3 days sooner than quoted!, and truly made my experience in getting my car repaired ..." Read more

"Truck was ready 2 12 weeks ahead of estimated finish date. Looks better then ever."

"Actually a day and a half for when we thought it was going to be 2 to 3 weeks"

"My vehicle was promised to me at a certain time and thats the time I picked it up. Fantastic fantastic fantastic"

"Took a little longer than expected but worth the wait."

"... everything that was going to be done. I like the fact that I got daily updates on the progress and car was done on-time. They made me feel welcome ..." Read more

"Clear communication. Had no worries at all. If i had a question it was answered right away."

"Great communication and it was on point."

"... unseen. They do excellent work, very professional, and kept us up to date through the whole process. We would recommend them to anyone who needs repair ..." Read more

"... with rental pickup and drop off. They also did a wonderful job of keeping me informed throughout the entire process. I am extremely pleased with my repairs and my car ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication