Preston Auto Body of Dover

5.0 (454reviews)

100%

(302) 734-5708

1362 Forrest Avenue, Dover, DE 19904

100%

1362 Forrest Avenue
Dover, DE 19904

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

About Preston Auto Body of Dover

1362 Forrest Avenue
Dover, DE 19904

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 79 years.

Preston Autobody of Dover is here to provide a professional collision repair service backed by certified technicians and commitment to quality and integrity. We work with all insurance companies and prioritize clear communication, safety and craftsmanship to restore your vehicle to pre-accident condition. Call today to schedule free estimate. (302) 734-5708

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Chrysler

Dodge

Fiat

I-Car

Jeep

Ram

Call

Website

Reviews (454)

Sort By:
Newest
Rating

400 Customers Rated

5 Stars

80.8% Complete

(367)
4 Stars

5.1% Complete

(23)
3 Stars

0.4% Complete

(2)
2 Stars

1.1% Complete

(5)
1 Star

0% Complete

(0)
< 1 Star

0.7% Complete

(3)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its exceptional service quality, professionalism, and attention to detail. Many highlight the friendly, welcoming atmosphere and the staff's dedication to making the repair process stress-free. Repairs are frequently completed ahead of schedule, with numerous customers pleasantly surprised by early completions. Personal touches such as handwritten thank-you notes, air fresheners, and complimentary interior cleaning are frequently mentioned as standout moments. Communication throughout the repair process is widely appreciated, with customers noting regular updates via texts and emails. A few customers mentioned minor concerns including dust left inside a vehicle, a paint shade mismatch, and occasional delays, reflecting areas customers feel could be refined.

Select to learn more

Service Quality
Timeliness
Communication

"... was done on-time. They made me feel welcome and the quality of work was outstanding. They even called enterprise and had my car picked ..." Read more

"... polite and professional. I like their work, because when the vehicle is completed you cannot tell it was damaged. They give excellent results." Read more

"... repairs Preston Auto Body completed seen and unseen. They do excellent work, very professional, and kept us up to date through the whole process. ..." Read more

"... friendliness. I felt very confident with their work. They did the job quickly and expertly." Read more

"Service, pricing and employees and quality of work were all exceptional"

"... customer service from start to finish, provided a fast repair time window which finished 3 days sooner than quoted!, and truly made my experience in getting my car ..." Read more

"Truck was ready 2 12 weeks ahead of estimated finish date. Looks better then ever."

"Even better, I got my car TWO DAYS EARLY!"

"Actually a day and a half for when we thought it was going to be 2 to 3 weeks"

"They quoted a time and was way ahead of schedule! Also assisted with transportation of rent a car."

"... everything that was going to be done. I like the fact that I got daily updates on the progress and car was done on-time. They made me feel welcome ..." Read more

"They kept me updated all the time unbelievable"

"Clear communication. Had no worries at all. If i had a question it was answered right away."

"Amazing! They were fast, friendly, remembered who I was anytime I came in or called, and helped me out with returning my rental car too. ..." Read more

"... pickup and drop off. They also did a wonderful job of keeping me informed throughout the entire process. I am extremely pleased with my repairs and my car ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"... was done on-time. They made me feel welcome and the quality of work was outstanding. They even called enterprise and had my car picked ..." Read more

"... polite and professional. I like their work, because when the vehicle is completed you cannot tell it was damaged. They give excellent results." Read more

"... repairs Preston Auto Body completed seen and unseen. They do excellent work, very professional, and kept us up to date through the whole process. ..." Read more

"... friendliness. I felt very confident with their work. They did the job quickly and expertly." Read more

"Service, pricing and employees and quality of work were all exceptional"

"... customer service from start to finish, provided a fast repair time window which finished 3 days sooner than quoted!, and truly made my experience in getting my car ..." Read more

"Truck was ready 2 12 weeks ahead of estimated finish date. Looks better then ever."

"Even better, I got my car TWO DAYS EARLY!"

"Actually a day and a half for when we thought it was going to be 2 to 3 weeks"

"They quoted a time and was way ahead of schedule! Also assisted with transportation of rent a car."

"... everything that was going to be done. I like the fact that I got daily updates on the progress and car was done on-time. They made me feel welcome ..." Read more

"They kept me updated all the time unbelievable"

"Clear communication. Had no worries at all. If i had a question it was answered right away."

"Amazing! They were fast, friendly, remembered who I was anytime I came in or called, and helped me out with returning my rental car too. ..." Read more

"... pickup and drop off. They also did a wonderful job of keeping me informed throughout the entire process. I am extremely pleased with my repairs and my car ..." Read more

Deborah (Mercedes Benz owner) reviewed 8/7/26

The Team at Preston Auto Body were extremely professional from the time my husband inquired about having our vehicle repaired until the repairs had been completed. We had a little hiccup but Cooper worked to ensure everything had been resolved and we were satisfied. And we were very satisfied with the work that had been done to our vehicle. Everett and Lori were extremely nice and helpful with any questions we had. Thank you Preston Auto!

Becky (Honda owner) reviewed 8/6/26

Absolutely!

Alexandra (Jeep owner) reviewed 8/5/26

Amazing team there!

Barbara (Kia owner) reviewed 8/5/26

Very professional, parts & repairs were done quickly. Would recommend to anyone

Charles (Nissan owner) reviewed 8/3/26

Good

Valerie (Kia owner) reviewed 7/31/26

Thank you very much for your timely service. My car looks great!

Marsha (Hyundai owner) reviewed 7/27/26

Nicest people to work with. Car was beautifully restored to original new shine it had when we bought it. Thank you for caring.

A pleasure to work with this team

Great job! Car looks brand new

Such nice people to work with!

Ashante (Honda owner) reviewed 7/25/26

The Preston autobody team of Dover made my car repair process easy. They assisted me with rental pickup and drop off. They also did a wonderful job of keeping me informed throughout the entire process. I am extremely pleased with my repairs and my car looks brand new again. Thank you so much!!

Steven (Jeep owner) reviewed 7/25/26

Cory (Toyota owner) reviewed 7/23/26

Terrance (Lincoln owner) reviewed 7/23/26

My only concern was all the dust was not cleaned out of my car.

Antonio (RAM owner) reviewed 7/20/26

Laurie (Subaru owner) reviewed 7/20/26

Car looks great

Cynthia (Jeep owner) reviewed 7/16/26

They done a great job repairing my jeep. Thanks for cleaning it up as well. The guys at the front counter were very friendly and fast.

Jemima (Mercedes-Benz owner) reviewed 7/13/26

Todd (Jeep owner) reviewed 7/13/26

Parker was great to work with!

Richard (RAM owner) reviewed 7/10/26

Jack (Chevrolet owner) reviewed 7/10/26

Jesse (Subaru owner) reviewed 7/9/26

Mary (Chrysler owner) reviewed 7/9/26

My first experience with them

Pleasant attitude less congestion professional

Very satisfied

Top of reviews

Caliber - Dover

4.9 2,768 reviews
5825 West Denneys Road
Dover, DE 19904
Kent County Motor Sales Co.

4.9 2,305 reviews
2181 S Dupont Hwy
Dover, DE 19901
Winner Dover Autocenter

4.8 5,269 reviews
591 S Dupont Hwy
Dover, DE 19901

view more shops in: Dover | 19904

The average cost of auto body repair for a vehicle damaged in an accident in 2021 was $3,790.

Preston Auto Body of Dover

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Preston Auto Body of Dover

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (454)

400 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -