Kent County Motor Sales Co.

4.9 (2,308reviews)
98%
2181 S Dupont Hwy,  Dover,  DE  19901

In operation 104 years.

Automobile and light truck collision center. We are a direct repair facility for many insurance companies. Let us handle your needs from start to finish. Buick and GMC dealership.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 5:30 pm
Tue 7:00 am - 5:30 pm
Wed 7:00 am - 5:30 pm
Thu 7:00 am - 5:30 pm
Fri 7:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,308)

Likely to Recommend

Repair Quality

My vehicle looks great cannot tell it was in an accident, thanks Shawn.

Customer Service

no comment

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Returned Clean

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Returned Clean

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Returned Clean

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All of the individuals working at Kent County repair were professional!

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Returned Clean

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Returned Clean

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Stop

Repair Quality

Was not here today I was at the store next door

Customer Service

Returned Clean

My Experience

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Returned Clean

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Returned Clean

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Returned Clean

Likely to Recommend

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Returned Clean

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My Experience

Communication was great

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My Experience

When i dropped off my car Sean had not set up a rental car for the time my car was being repaired. The day the car was finished i received a voicemail at 3:15 stating it was ready and to come pick it up by 5:00. When i got the voicemail, i called to say that i was at work and would not be able to make arrangements that late to be there by 5:00. Sean then called me back and did not have a very nice attitude with me and acted like i was in the wrong. I asked him why i wasn’t called earlier in the day and told it would be ready and his response was, we called when it was finished. He then proceeded to tell me that he would have to call nationwide and see if they would extend the rental car but not until monday morning. When i got there to pick up the car on Monday morning, he was not very friendly to me. When i got in the car, i immediately noticed a problem. When i went back inside to tell him, he again was not friendly and seemed annoyed with me. I took him outside opened the back door of the car and showed him that the rubber strip that goes around the outside top of the door was taped with bright yellow tape to the inside of the window and that there was white dust on the inside of the car. I am extremely disappointed that nobody including Sean inspected the car thoroughly before giving it back to me to drive. And although it was not part of the repair contract, my tire pressure light was on in the control panel and i can’t believe as a dealership that nobody took two minutes to check the tire pressure and allowed me to drive the car with it on.

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My Experience

Sean was great to work with and the shop did a nice job. I will come back if I need to again thank you.

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